Ashley Valencia
Antioch
Summary
Hard-working, equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Line Cook Supervisor
Angelica's Cocina
05.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Coordinated seamless shift transitions by maintaining thorough handover notes and clear communication channels among team members.
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
Veterinary Receptionist
Hillsboro Animal Hospital
08.2022 - 09.2024
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
Education
Associate of Applied Science - Veterinary Technician
Penn Foster Career School
Scranton, PA05-2026
High School Diploma -
John Overton HS
Nashville, TN05-2023
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Organization skills
- Customer and client relations
- Scheduling appointments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Line Cook Supervisor
Angelica's Cocina
05.2024 - Current
Veterinary Receptionist
Hillsboro Animal Hospital
08.2022 - 09.2024
Associate of Applied Science - Veterinary Technician
Penn Foster Career School
High School Diploma -
John Overton HS
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