Ashley White
Lenoir City
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
8
8
years of professional experience
Work History
Branch Relationship Banker
Truist Bank
10.2017 - Current
- Built relationships with customers by learning about financial needs, understanding life events and goals and following up through proactive outreach and appointments.
- Made introductions to partners to help meet customer's broader financial needs.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Adapted products and services to suit customers' changing financial circumstances.
- Conducted needs-based conversations to identify customer credit, deposit and investment requirements.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Prepared contracts and related documentation according to strict standards.
Store Manager
Goodwill Store
12.2015 - 10.2017
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Lenoir City High School
Lenoir City, TN05.2006
Skills
- Portfolio Management
- Decision Making
- Organizational Skills
- Relationship Building
- Data Entry Accuracy
- Filing Systems
- Empathy and Understanding
- Problem Solving
- Time Management
- Compliance Awareness
- Internal Communications
- Onboarding and Orientation
Photography
I started doing photography as a hobby in October of 2013 while being a stay at home mom. I volunteered to take pictures for friends and family and it quickly progressed into a small side business that allowed me to provide for my family until I started my full time job in December of 2015. I still enjoy doing photography sessions/ weddings on the weekends when able.
Timeline
Branch Relationship Banker
Truist Bank
10.2017 - Current
Store Manager
Goodwill Store
12.2015 - 10.2017
High School Diploma -
Lenoir City High School
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