SUMMARY AND QUALIFICATIONS:
Overview
Work History
Education
Skills
Timeline

Ashley Zoric

HCTec
Centerville
14
years of professional experience

A conscientious, self-motivated, dependable worker. Background in manufacturing, management, customer service, and childcare. Possess interpersonal, communication and team player skills, including ability to plan and organize work for expeditious completion. I am extremely detail-oriented, possess strong analytic skills, I am a self-starter, can work under pressure, and accept important responsibilities.

Work History

Service Desk Analyst

9 Months
HCTec | 09.2025 - 06.2026
  • Accurately process and record call transactions using a computer and designated tracking software.
  • Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
  • Deliver service and support to end-users, including via remote connection or over the Internet.

Quality Control Technician And Machine Operator

1 Year 2 Months
AGRANA | 07.2024 - 09.2025
  • Performing routine quality inspections on products at various stages of production.
  • Identifying and documenting non-conforming products, initiating corrective actions, and reporting issues to relevant teams.
  • Maintaining detailed records of inspection results and quality data.
  • Ensuring compliance with industry regulations and quality standards.
  • Utilizing measurement tools and testing equipment to verify product specifications.
  • Proficient in operating, cleaning, and sanitizing processing, mixing, or packaging machinery.
  • Monitoring equipment settings, regulating ingredient flow, and tracking output.

Nanny

2 Years 10 Months
06.2021 - 04.2024
  • Drove children to and from school and activities.
  • Arranged play dates for children.
  • Assisted children with bathing.
  • Completed cleaning duties including washing and folding clothes.
  • Nanny/Household Manager

4 Years 6 Months
Jodi Montgomery | 04.2016 - 10.2020
  • Completed household duties including errands, meal prep, cooking and cleaning.
  • Completed various errands including dry cleaning, mailing packages, and grocery shopping.
  • Assisted with meal prep and occasionally cooked for the children as well.
  • Aided with cleaning duties and organized the entire household daily.

Warehouse Associate

3 Years 11 Months
24 Seven Talent Staffing Agency | 06.2012 - 05.2016
  • Organize stock and maintain inventory.
  • Processing, packaging and shipping orders accurately.

Education

High School Diploma

John Jay High School

Skills

Communication skills
Computer skills
Care plans
Senior care
Warehouse experience
Manufacturing
Home care

Timeline

Service Desk Analyst

HCTec
09.2025 - 06.2026Read More

Quality Control Technician And Machine Operator

AGRANA
07.2024 - 09.2025Read More

Nanny

06.2021 - 04.2024Read More

Jodi Montgomery
04.2016 - 10.2020Read More

Warehouse Associate

24 Seven Talent Staffing Agency
06.2012 - 05.2016Read More

John Jay High School

High School Diploma
Read More
Ashley Zoric