Ashly Yarbrough
Munford,TN
Summary
Hardworking Medical Administrator brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Support Coordinator
Methodist Cancer Institute/Surgical Oncology
09.2023 - Current
- Rendered on-demand support to Clinical office by handling variety of tasks in order to help assist in multiple ways in office to help ensure patient care is top priority.
- Created reference and how to guides for office staff.
- Updated Clinical Documentation.
- Implemented Organizational tools.
- Exam rooms stocked and uniformed.
- Medical Supply Closet organization, stocking, ordering and Expirations.
- Help assist with Referrals, Phone room, Front desk, Medical Assistant duties.
- Help Assist teams with obtaining Medical Clearances.
- Complete FMLA and Short Term Disability Documentation for Clinical Teams.
- Able to problem solve with little to no support.
- Excellent at prioritizing tasks which helps manage my work load.
- Help assist patients with Patient Portal Usage.
Medical Assistant
Methodist Cancer Institute-Surgical Oncology
02.2023 - 09.2023
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Verified patient insurance coverage and collected required co-payments.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Coordinate Patient appointment with out patient services prior to appointment.
- Obtain all documentation for Providers.
- Complete Surgery, diagnostic and out patient services authorizations.
Substitute Teacher, K-5
KELLY SERVICES
08.2022 - 02.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Medical Administrative Secretary
Horizon Gastroenterology & Neurology
07.2018 - 08.2020
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
- Supported office staff and operational requirements with administrative tasks.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Enhanced office productivity by handling high volume of callers per day.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Coordinated customer service, patient scheduling and billing.
- Reviewed, screened and distributed daily mail correspondence to appropriate personnel.
- Kept office equipment operating by troubleshooting breakdowns, performing preventive maintenance and coordinating repairs.
- Completed and filed financial documentation for accounting purposes.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Initiate and complete Prior Authorizations for patients care.
- Assist Nurse/Doctor with patients.
- Responsible for all financial needs for office.
- Maintained physicians license and insurance contracts.
- Kept up with all administrative office duties for physician office.
- Send out referrals to other providers.
- Scheduling surgery for patients.
Front Office Associate
Munford Tire & Brake
03.2016 - 12.2016
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintained transaction security by verifying payment cards against identification.
- Ran errands for office staff.
- Maintained clean reception area to promote positive, professional environment for clients.
- Maintained office supply stock to control shrinkage and prevent overstocking.
- Sorted and distributed incoming mail and prepared outgoing mail.
- Collected, counted and disbursed money and performed basic bookkeeping to complete banking transactions.
- Directed phone inquiries, answered customer questions and scheduled appointments
- Assist customers with cost of tires, parts, etc
Infant Caregiver
Tipton Tots Daycare
08.2014 - 03.2016
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating and school schedules for children.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Engaged with children on age-appropriate level.
Beauty Advisor
Walgreens
03.2010 - 09.2014
- Processed payments, entering sales in register for prompt customer service.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Recommended specific hair and beauty products to meet individual customer needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
No Degree - Health Management
Bethel University
Mckenzie, TNDegree - Medical Administration
Tennessee College of Applied Technology - Covington
Covington, TN05.2018
Munford High School
Munford, TN05.2009
Skills
- Organizational Skills
- Time Management
- Administrative Office Operations
- Computer Proficiency
- Teamwork and Collaboration
- Adaptable and Flexible
- Problem Solving
- Microsoft Office Suite
Certification
- Medical Administrative Assistant
- Office Software Specialist
- General Office Assistant
Timeline
Business Support Coordinator
Methodist Cancer Institute/Surgical Oncology
09.2023 - Current
Medical Assistant
Methodist Cancer Institute-Surgical Oncology
02.2023 - 09.2023
Substitute Teacher, K-5
KELLY SERVICES
08.2022 - 02.2023
Medical Administrative Secretary
Horizon Gastroenterology & Neurology
07.2018 - 08.2020
Front Office Associate
Munford Tire & Brake
03.2016 - 12.2016
Infant Caregiver
Tipton Tots Daycare
08.2014 - 03.2016
Beauty Advisor
Walgreens
03.2010 - 09.2014
No Degree - Health Management
Bethel University
Degree - Medical Administration
Tennessee College of Applied Technology - Covington
Munford High School
- Medical Administrative Assistant
- Office Software Specialist
- General Office Assistant
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