Ashlyn Collard
Sevierville
Summary
Results-driven professional with 6+ years business management experience and a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Assistant Manager of Operations
Victoria's Secret- PINK
Sevierville
11.2022 - 01.2025
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Responsible for efficiently running our shipment team in off hours, executing floorsets and partnering with my management team to lead our sales associates.
- Trained staff on operational procedures and customer service standards.
- Coordinated daily store operations to ensure smooth workflow and efficiency.
- Communicated clear action plans to optimize results and successfully execute operational activities.
Server
Texas Roadhouse
Sevierville
07.2021 - 11.2022
- Handling money and exchanging proper change
- Taking orders, making menu suggestions.
- Running food/ drinks
- Running side work as well as end of shift cutwork
- Sweeping, sanitizing and restocking my section.
Cashier/Runner
Hilltop Custom Meat
Pittsfield
04.2019 - 01.2020
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Daily food prep
- Handled customer inquiries and resolved issues with professionalism.
- Maintained cleanliness and organization throughout my workspace.
- Stocked shelves with merchandise when needed.
Small Business Co-Owner
Vintage Spirit Boutique
Pittsfield
09.2016 - 11.2019
- Managed daily operations of our online and brick and mortar boutique, specializing in vintage clothing and hand-made accessories.
- Visual merchandising, creating elaborate displays at marketing events and craft shows.
- Implemented social media strategies to promote new arrivals and events effectively.
- Established vendor relationships for sourcing unique products aligned with boutique theme.
- Kept records for production, inventory, income, and expenses.
- Developed strategic marketing plans to enhance brand visibility and customer engagement.
Daycare Assistant
mother goose daycare
Pittsfield
05.2018 - 08.2019
- Supported teachers in planning lessons that were developmentally appropriate for each age group.
- Assisted in daily care and supervision of children in a nurturing environment.
- Planned and organized age-appropriate activities to foster learning and development.
- Maintained cleanliness and safety of play areas and classrooms for children.
- Managed crafts and other hands-on activities to engage kids and promote development.
Education
Associate of Science - Registered Nursing Program
John Wood Community College
Quincy, IL 01.2020 - 06.2021
Skills
- Operational management
- New employee hiring and recruitment
- Staff training and development
- Customer service
- Inventory management
- Visual merchandising
- Time management
- Team collaboration
- Effective communication
- Scheduling coordination
- Excel
Timeline
Assistant Manager of Operations
Victoria's Secret- PINK
11.2022 - 01.2025
Server
Texas Roadhouse
07.2021 - 11.2022
Associate of Science - Registered Nursing Program
John Wood Community College
01.2020 - 06.2021
Cashier/Runner
Hilltop Custom Meat
04.2019 - 01.2020
Daycare Assistant
mother goose daycare
05.2018 - 08.2019
Small Business Co-Owner
Vintage Spirit Boutique
09.2016 - 11.2019