Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ashton McGrew

Ashton McGrew

Whitwell

Summary

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

3
3
years of professional experience

Work History

Surveying Assistant

Thunder Air, Inc.
10.2024 - 02.2025
  • Streamlined communication between office staff and field crew by relaying important information promptly.
  • Assisted in setting up equipment, finding property corners, laying out roads, and setting control points.


Front Desk Receptionist

Skin Cancer and Cosmetic Dermatology Center
06.2024 - 02.2025
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Medical Office Specialist

Centennial Heart at Parkridge
10.2023 - 05.2024
  • Facilitated effective communication between patients, healthcare providers, and insurance companies for optimal care coordination.
  • Established strong rapport with patients through thoughtful listening skills, empathetic communication, and professional demeanor.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

Universal Banker

Tower Community Bank
11.2022 - 10.2023
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.


Front Desk

Echelon
02.2022 - 10.2022
  • Organized front desk area to maintain a professional and welcoming appearance for guests.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Education

Medical Billing And Coding

University of Tennessee At Chattanooga
07-2025

High School Diploma -

Marion County High School
05-2018

Skills

  • Computer skills
  • Customer service
  • Attention to detail
  • Time management
  • Telephone etiquette

Timeline

Surveying Assistant

Thunder Air, Inc.
10.2024 - 02.2025

Front Desk Receptionist

Skin Cancer and Cosmetic Dermatology Center
06.2024 - 02.2025

Medical Office Specialist

Centennial Heart at Parkridge
10.2023 - 05.2024

Universal Banker

Tower Community Bank
11.2022 - 10.2023

Front Desk

Echelon
02.2022 - 10.2022

Medical Billing And Coding

University of Tennessee At Chattanooga

High School Diploma -

Marion County High School
Ashton McGrew