Ashtyn B. Cole
Morristown
Summary
Dedicated to offering exceptional assistance to team members and clients. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
Work History
RECEPTIONIST
PORTER’S TIRE
10.2023 - 05.2024
- Answered central telephone system and directed calls accordingly.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
SEASONAL CASHIER AND BACKROOM STOCKER
TJ MAXX
10.2023 - 12.2023
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
CARPENTRY
KOCH CABINETS
02.2019 - 08.2019
- Performed expert finishing work with skills in cabniets.
- Worked as part of crew completing rough and finish carpentry work.
- Completed system work by using minor carpentry abilities to smooth surfaces and patch holes.
- Collaborated with finish carpentry staff on projects from conception through completion.
- Specialized in foundations, framing and finish carpentry.
- Correctly and efficiently make sure all orders have the precise paperwork that matches the receipt.
Education
COSMETOLOGY LICENSE - Cosmetology
TENNESSEE INSTITUTE OF COSMETOLOGY
MORRISTOWN, TN05.2014
High School Diploma -
MORRISTOWN EAST HIGH SCHOOL
MORRISTOWN, TN05.2013
Skills
- Multi-line phone system operation
- Customer and client relations
- Calendar management
- Schedule management
- Multitasking and prioritization
- Positive and professional
- Front desk operations
- Data entry
- Verbal and written communication
- Organization skills
- Recordkeeping and bookkeeping
- Scheduling appointments
Timeline
RECEPTIONIST
PORTER’S TIRE
10.2023 - 05.2024
SEASONAL CASHIER AND BACKROOM STOCKER
TJ MAXX
10.2023 - 12.2023
CARPENTRY
KOCH CABINETS
02.2019 - 08.2019
COSMETOLOGY LICENSE - Cosmetology
TENNESSEE INSTITUTE OF COSMETOLOGY
High School Diploma -
MORRISTOWN EAST HIGH SCHOOL