Asia Brown
Memphis
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Stower
Amazon warehouse
Memphis
10.2025 - 01.2026
- Scan items and stow into pods
Retail Sales Associate
TJX Companies
Memphis
03.2023 - 01.2024
- Engaging with customers, answering questions, and handling returns/exchanges
Customer Service Representative
CVS Pharmacy
Memphis
08.2021 - 12.2022
- Listen to customers' questions and concerns and provide answers or responses.
- Provide information about products and services. Take orders, calculate charges, and process billing or payments.
- Assisted customers with product selection and inquiries to enhance shopping experience.
Education
Westwood Highschool
Memphis, TnSkills
- Item scanning
- Inventory management
- Supply restocking
- Product categorization
- Retail merchandising
- Payment handling
- Order processing
- Packaging and labeling
- Problem-solving abilities
Timeline
Stower
Amazon warehouse
10.2025 - 01.2026
Retail Sales Associate
TJX Companies
03.2023 - 01.2024
Customer Service Representative
CVS Pharmacy
08.2021 - 12.2022
Westwood Highschool