Asia Buchanan
Nashville
Summary
Dedicated and experienced with adapting to different environments. Highly motivated to begin working with management. Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet guest needs.
Overview
5
5
years of professional experience
Work History
Front Desk Supervisor
Cambria Hotel Downtown Nashville
07.2021 - Current
- Obtaining vendor information and inputting invoices in our system ensuring that everything is coded accurately and submitted to accounting team.
- Overseeing the front desk as well as leading team to sell out generating over 175,000+ in revenue of the hotel
- Monitoring the front desk staff to ensure proper customer service was provided.
- Collecting EOM statements to be submitted to accounting and reviewing F&O to ensure all statements have been paid.
- Establish a great strength in communication regarding inventory count ensuring al items are accounted for and order in a timely manner Including but not limited to Banquet, Food and Beverage and Front Desk suite shop.
Team Lead Sales Associate
Kroger
12.2018 - 02.2021
- Provided leadership, guidance, and direction to team members.
- Led sales team to consistently deliver customer service, generating maximum sales potential including shopping customers.
- Created eye-catching merchandise displays to entice customers into store to increase sales
- Cross-trained on different positions to best support team during peak periods.
- Utilized strong problem solving abilities when resolving conflicts between employees or customers during busy peak hours
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Associate of Business Administration - Business Administration And Management
Volunteer State Community College
Gallatin, TN01.2026
High School Diploma -
Montgomery Central High School
Cunningham, TN05.2020
Skills
- Computer skills: Microsoft Excel,Adobe Cloud,Canva, Microsoft Sharepoint
- Skills: Adaptability,Team Oriented,Budget Analysis,POS System Operation,Training and Mentoring,
- Certifications: Mosaic STO, Venza/PCI Security
Timeline
Front Desk Supervisor
Cambria Hotel Downtown Nashville
07.2021 - Current
Team Lead Sales Associate
Kroger
12.2018 - 02.2021
Associate of Business Administration - Business Administration And Management
Volunteer State Community College
High School Diploma -
Montgomery Central High School
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