Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Timeline
Generic

Asvini K

Coimbatore,TN

Summary

Highly Motivated Business Analyst/Project Manager with 3.8+ years of experience trained in ServiceNow with Expertise in Agile-Scrum seeking a challenging , aspiring career to optimize the business process, quality and timely deliver of services and drive the business through Stakeholder collaboration and data - driven insights.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Business Analyst/Project Manager

Datinfi Private Limited
Coimbatore, TN
08.2021 - Current

Achieved success on 8+ projects by working effectively with various teams with proven track records of managing and collaborating on projects

  • Collaborate with clients and stakeholders to acquire and analyze business requirements, formulate business process, propose strategies and support in making functional, operational decisions.
  • Prepare Business requirement documents, Functional Documents and User Stories and other content documents
  • Schedule and conduct meetings with business users to identify process and to provide solutions that satisfies their needs
  • Perform Analysis and Research to provide effective business ideas and decisions
  • Collaborate with development team for timely delivery of requirements including customization, configuration and integration with other systems
  • Collaborate with Testing team for effective output with implementation of appropriate Technical and Quality strategies and Conduct User Acceptance Testing to validate functionality, usability and ensure that it meets defined requirements
  • Track and record team activities and requirements in excel and in-house tracking tools
  • Handle and Manage multiple projects at same time, initiate, plan, monitor projects and manage risks
  • Expertise to work with Clients, Stakeholders and Data Scraping team in gathering data requirements, Documentation and communicating requirements to team.
  • Collaborate with Data Scientists and Data Engineers to understand data sources and ensure data quality.
  • Expertise to work with large volumes of data to provide insights and analyze trends using various Data visualization tools.
  • Work closely with Marketing team to provide insights and ideas for effective marketing activities across different channels.

Corporate Agency Manager

HDFC Life
Coimbatore, TN
09.2020 - 08.2021

Played a prominent role in achieving sales targets by closing insurance leads on a monthly basis

  • Generate 10 to 15 leads per day and lead conversion for insurance sales from customer base of allocated Branch
  • Perform need based Analysis of customers and pitch products satisfying customer requirements
  • Carry out all documentary works from login to conversion of insurance plan
  • Work effectively with team of Corporate Agency Managers to draft Report on leads generated and record responses of leads
  • Communicate with customers over mail and phone to make them understand features of product.
  • Analyzed sales data to identify trends, areas for improvement, and potential growth opportunities, to inform future strategy and decision-making.
  • Conducted regular performance evaluations for team members, providing constructive feedback and career guidance.

Intern Trainee

Bluesky Hose Manufacturing Private Limited
Coimbatore, TN
01.2020 - 05.2020
  • Conducted study "Study on Impact of Labour Laws and Labour Welfare measures over productivity of Bluesky Hose Manufacturing India Private Limited"
  • Collaborated with management and team members on end-to-end project needs, organizing materials, facilitating communication and proofreading work
  • Collaborated with senior management on new initiatives to build business plan, forecasting and budgeting.
  • Shadowed daily activities of office staff to gain understanding of scope of work
  • Filed physical and digital copies of important documents to maintain accurate and consistent records
  • Formulated expenditure reports and submitted to Manager.
  • Developed and maintained relationships with key internal stakeholders.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Supported event planning initiatives such as trade shows or networking events aimed at increasing brand exposure.
  • Contributed to creation of compelling sales presentations that successfully demonstrated value of product offerings to potential clients.

Education

MBA - Human Resource And Marketing

Sri Krishna College Of Engineering And Technology
Coimbatore, TN
01.2020

BE - Computer Science Engineering

Avinashilingam University For Women
Coimbatore, TN
01.2018

Skills

  • Service Now Admin
  • Analytics Tool : Tableau, Power BI,IBM Cognos, Excel for Business, JIRA,Trello, SPSS, WEKA
  • Programming Languages: SQL, Python- Pandas,Numpy
  • Process: Requirements Gathering, Forecasting and Planning,Mind mapping, Brainstorming, Wireframing
  • Project methodologies :Waterfall, Agile-Scrum
  • BA Skills: SWOT Analysis,Blackbox Testing, UAT
  • Documentation: User Story, BRD, FRS
  • ITSM and ITIL
  • Communication Skills
  • Leadership Management
  • Business Process Management
  • Project Management
  • Customer and Stakeholder Management
  • Release Planning
  • Programmatic Marketing
  • Digital marketing
  • Data Analysis
  • Performance Analysis
  • Decision Making
  • Traffic analysis

Certification

  • Certified for successful completion of course "Agile Business Analyst in Scrum-IIBA Endorsed" from Udemy.
  • Completed the course "Agile Essentials: A practical Guide to the Agile Process" from Alison
  • Certified for completion of course "ITIL V3 Foundation"
  • Diploma in Psychology
  • Certified by Google Digital Garage for the "Fundamentals of Digital Marketing"
  • Certified for successful completion of course "Creativity" by Concordia College, New York
  • Certified for Successful completion of course "Masters in Business Analysis:Excel, Power BI and Python" from Udemy

Awards

  • Awarded with Gold medal for outstanding performance in academics- MBA in the year of 2018 to 2020 from Sri Krishna College of Engineering and Technology.
  • Awarded with Sowmiyalakshmi Award and Gold medal for Academic excellence- BE[CSE] in the year of 2014 to 2018 from Avinashilingam University.
  • Awarded with Proficiency for extraordinary participation NSS activities from 2014 to 2017.
  • Earned a Gold badge for Successful completion of Diploma in Psychology from Alison.com

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Telugu
Upper intermediate (B2)
Malayalam
Intermediate (B1)

Timeline

Business Analyst/Project Manager

Datinfi Private Limited
08.2021 - Current

Corporate Agency Manager

HDFC Life
09.2020 - 08.2021

Intern Trainee

Bluesky Hose Manufacturing Private Limited
01.2020 - 05.2020

MBA - Human Resource And Marketing

Sri Krishna College Of Engineering And Technology

BE - Computer Science Engineering

Avinashilingam University For Women
Asvini K