Athena Goff
Knoxville
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Overview
2
2
years of professional experience
Work History
Server
KeKe's Breakfast Cafe
06.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Host
Lebanon Golf and Country Club
10.2023 - 03.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Greenhill Highschool
Mount Juliet, TN05-2025
Associate of Arts - Psychology
Pellissippi State Community College
Knoxville, TN05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
Timeline
Server
KeKe's Breakfast Cafe
06.2025 - Current
Host
Lebanon Golf and Country Club
10.2023 - 03.2024
High School Diploma -
Greenhill Highschool
Associate of Arts - Psychology
Pellissippi State Community College
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