Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audrey Eppes

Dickson

Summary

Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.

Overview

10
10
years of professional experience

Work History

CNA/ Phlebotomist

Maury Regional Medical Center
04.2024 - 12.2024
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Liaised between nurses, physicians, patients and visitors.
  • Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
  • Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
  • Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.

Medical Paralegal

Independent Contractor
08.2023 - 04.2024
  • Conducted detailed client intakes and entered information into company database.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Contributed to successful case outcomes through diligent fact investigation and witness interviews.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.

Care Partner

Vanderbilt Children's Hospital
06.2022 - 08.2023
  • Utilized valuable communication skills to deliver information to family members regarding patient treatment, care and medical options.
  • Delivered exceptional care to average of 8 neonatal ICU patients in hospital setting.

Customer Support

SunteckTTS
04.2022 - 06.2022
  • Make cold call phone calls
  • Send emails to potential/current customers
  • Developed strong customer relationships to encourage repeat business.

EMT

Houston County Emergency Medical Services
08.2020 - 04.2022
  • Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
  • Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
  • Rendered direct patient care by stabilizing patients and determining course of action based on triage.

RECEPTIONIST

Nashville Skin and Cancer
09.2021 - 01.2022
  • Check patients in/out for appointments, verify insurance, schedule appointments, consult requests.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Scheduled and confirmed appointments and meetings for management team.

CNA, Tristar Centennial Medical Center
01.2019 - 06.2021
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
  • Change bed linens or make beds
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

CNA

Home Health Care
05.2018 - 03.2019
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

CNA, Caris Healthcare
10.2017 - 06.2018
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

CNA, Tristar Skyline Medical center
10.2016 - 10.2017
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
  • Change bed linens or make beds
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

CNA, Select Specialty Hospital
01.2016 - 06.2016
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
  • Change bed linens or make beds
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

CNA

Tristar Horizon Medical Center
08.2015 - 01.2016
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
  • Change bed linens or make beds
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

CNA, NHC
02.2015 - 12.2015
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs
  • Change bed linens or make beds
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

Education

A-EMT - Emergency Medical Technology

Volunteer State Community College
Gallatin, TN
12.2020

EMT-B - Emergency Medical Technology

Volunteer State Community College
Gallatin, TN
05.2020

NHC CNA Program - Health Aide

NHC
Dickson, TN
02.2015

Skills

  • Complaint Resolution
  • Patient Education
  • Clinical Documentation
  • CPR Certification
  • Health Education
  • Medical Terminology
  • Front Office Management
  • Call Handling
  • Verbal and Written Communication
  • Compassion and empathy
  • Emergency response

Timeline

CNA/ Phlebotomist

Maury Regional Medical Center
04.2024 - 12.2024

Medical Paralegal

Independent Contractor
08.2023 - 04.2024

Care Partner

Vanderbilt Children's Hospital
06.2022 - 08.2023

Customer Support

SunteckTTS
04.2022 - 06.2022

RECEPTIONIST

Nashville Skin and Cancer
09.2021 - 01.2022

EMT

Houston County Emergency Medical Services
08.2020 - 04.2022

CNA, Tristar Centennial Medical Center
01.2019 - 06.2021

CNA

Home Health Care
05.2018 - 03.2019

CNA, Caris Healthcare
10.2017 - 06.2018

CNA, Tristar Skyline Medical center
10.2016 - 10.2017

CNA, Select Specialty Hospital
01.2016 - 06.2016

CNA

Tristar Horizon Medical Center
08.2015 - 01.2016

CNA, NHC
02.2015 - 12.2015

EMT-B - Emergency Medical Technology

Volunteer State Community College

NHC CNA Program - Health Aide

NHC

A-EMT - Emergency Medical Technology

Volunteer State Community College
Audrey Eppes