Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Audrey Harris

Nashville

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for guests. Skilled in anticipating guest needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hard working and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server

Dicey's Pizza
07.2023 - Current
  • Server duties included taking orders, collaborating with other staff to ensure smooth service, adhere to responsible alchol service guidelines
  • Upsell and promoting additional items
  • Participate in training sessions

Hostess/Server

Four Seasons
10.2022 - Current
  • Greet and welcome guests as they enter the restaurant
  • Provide accurate wait times and manage the seating chat efficiently
  • Comunicate with all staff to ensure smooth seating and table turnover
  • Answer phone and take all reservations
  • Handle any other tasks assigned by restaurant supervisor and manager
  • Became to training coach for all new hires
  • Cross trained as server, serving food and drinks in a fine dining setting
  • Server duties included taking orders, collaborating with other staff to ensure smooth service, adhere to responsible alchol service guidelines
  • Upsell and promoting additional items
  • Participate in training sessions

Shift Leader

Jamba Juice
08.2021 - 09.2022
  • Worked at both locations (Cedar Lake and Crown Point) as a shift leader
  • Lead each shift by overlooking all employees doing daily tasks
  • Excelled in customer service
  • Both barista and smoothie making skills executed, as well as food station

Team Member/Cashier

Target
06.2020 - 08.2021
  • Daily duties of a team member in toys (i.e: reshop, getting guest ready, stocking toys)
  • Interacting with guests
  • Cashier when backup was needed

Private Nanny

08.2020 - 07.2021
  • Taking care of child under one year and 7 year old brother
  • Playing, feeding, and doing other daily activities with the kids
  • Cleaning, light pick up, and chores

Lifeguard and Swim Instructor

Southlake YMCA
02.2019 - 04.2020
  • Life-saving abilities
  • Swimming instruction
  • Cleaning around deck

Barista and Cashier

Dunkin' Donuts
10.2019 - 03.2020
  • Making drinks, menu items, and Baskin Robbins menu items
  • Serving drinks/menu items to customers
  • Cashier

Lifeguard (Seasonal)

Munster Community Pool
06.2018 - 09.2018
  • Certified in CPR and AED
  • Life-saving abilities

Education

High School -

Hanover Central High School
Cedar Lake, IN
05.2020

High School -

Illinois Lutheran High School
Crete, IL
05.2017

Skills

  • Exceptional customer service
  • Strong work ethic
  • Leadership
  • Guest engagement
  • Cash handling
  • Childcare

Certification

  • Driver's License
  • Lifeguarding/First Aid/CPR/AED
  • ServSafe Alcohol Certification - National Restaurant Association.
  • ServSafe Food Handler Certification - National Restaurant Association.

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Server

Dicey's Pizza
07.2023 - Current

Hostess/Server

Four Seasons
10.2022 - Current

Shift Leader

Jamba Juice
08.2021 - 09.2022

Private Nanny

08.2020 - 07.2021

Team Member/Cashier

Target
06.2020 - 08.2021

Barista and Cashier

Dunkin' Donuts
10.2019 - 03.2020

Lifeguard and Swim Instructor

Southlake YMCA
02.2019 - 04.2020

Lifeguard (Seasonal)

Munster Community Pool
06.2018 - 09.2018

High School -

Hanover Central High School

High School -

Illinois Lutheran High School

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Audrey Harris