Audrina Pezzi
Hixson
Summary
Energetic individual with hands-on experience in the hospitality industry. Skilled in managing multiple tasks while fostering teamwork and communication among staff. Eager to contribute to a customer-focused environment by applying strong problem-solving and time management skills.
Overview
3
3
years of professional experience
Work History
Waitress
O'Charley's
Dickson, TN
04.2026 - 07.2026
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Assisted in training new staff on menu items and service standards.
- Managed multiple tables simultaneously, demonstrating strong multitasking abilities.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Restaurant Hostess
Applebee's Grill + Bar
Dickson, TN
01.2026 - 06.2026
- Managed waitlist efficiently, balancing customer flow during peak hours.
- Maintained cleanliness and organization of front-of-house areas.
- Resolved guest inquiries and concerns with professionalism and courtesy.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Dishwasher
Jeanines
Dickson, TN
10.2025 - 01.2026
- Operated commercial dishwashing equipment to ensure cleanliness and sanitation of dishes and utensils.
- Maintained organized workstations, contributing to efficient kitchen operations during peak hours.
- Collaborated with kitchen staff to streamline workflow during busy service periods, enhancing productivity.
- Assisted in proper sorting and disposal of waste materials, promoting environmental sustainability initiatives.
Personal Babysitter
Family Friends And Neighbors
Paradise, CA
01.2024 - 08.2024
- Developed daily routines that supported developmental milestones.
- Organized educational games and activities to promote learning.
- Supervised children's activities to ensure safety and engagement.
- Communicated effectively with parents regarding children's progress and needs.
- Provided emotional support, creating a nurturing environment for children.
Cheerleading Coach
PJF Program
Paradise, CA
07.2023 - 12.2023
- Developed and implemented training programs to enhance cheerleading skills and team performance.
- Fostered positive team dynamics through effective communication and conflict resolution strategies.
- Evaluated individual athlete progress and provided personalized feedback for skill improvement.
- Organized and led community events to promote cheerleading program visibility and recruitment efforts.
- Collaborated with parents and stakeholders to support athletes' development and well-being.
- Ensured compliance with safety regulations during practices and performances, prioritizing athlete health.
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
Education
Associate of Science - Cardiovascular Sonography
Chattanooga State Community College
Chattanooga, TN12.2030
High School Diploma -
Penn Foster
Online03.2026
Skills
- Customer service
- Menu knowledge
- Sanitation practices
- Handling complaints
- Strong multitasking
- Time management
- Team collaboration
- Attention to detail
- Conflict resolution
- Active listening
Timeline
Waitress
O'Charley's
04.2026 - 07.2026
Restaurant Hostess
Applebee's Grill + Bar
01.2026 - 06.2026
Dishwasher
Jeanines
10.2025 - 01.2026
Personal Babysitter
Family Friends And Neighbors
01.2024 - 08.2024
Cheerleading Coach
PJF Program
07.2023 - 12.2023
Associate of Science - Cardiovascular Sonography
Chattanooga State Community College
High School Diploma -
Penn Foster