Watching Movies & Listening to Songs
Auksshai S
Professional Banker
Chennai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals
Overview
8
8
years of professional experience
2
2
Languages
Work History
Star Desk RM
City Union Bank
01.2025 - Current
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Branch Development Manager JM - I
City Union Bank
06.2023 - 01.2025
- Oversaw business transactions and practices to comply with regulations, bank policies, procedures and internal audit requirements.
- Improved operational efficiency by streamlining processes, reducing costs, and optimizing resources.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Relationship Officer
City Union Bank
01.2018 - 05.2023
- Maintained and built close relationships with customers through regular contact and visits.
- Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Contributed to the growth of the branch''s assets under management by consistently meeting sales targets.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
MBA - Finance
Bharathidasan University
Tiruchirappalli 04.2001 -
Certificate Course -
Insurance Regulatory And Development Authority of India
Hyderabad, India 04.2001 -
Bachelor of Technology - Mechanical Engineering
SASTRA University
Thanjavur, India 04.2001 -
HSC (12th Standard) - Biology & Maths
Maxwell Matriculation Higher Secondary School
Thanjavur, India 04.2001 -
SSLC (10th Standard) -
Maxwell Matriculation Higher Secondary School
Thanjavur, India 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Computer skills
Problem-solving
Team & Time management
Dependable and responsible
Multitasking Abilities
YEARS OF EXPERIENCE:
More than 7 Years of Experience in Banking Sector
Interests
Timeline
Star Desk RM
City Union Bank
01.2025 - Current
Branch Development Manager JM - I
City Union Bank
06.2023 - 01.2025
Relationship Officer
City Union Bank
01.2018 - 05.2023
MBA - Finance
Bharathidasan University
04.2001 -
Certificate Course -
Insurance Regulatory And Development Authority of India
04.2001 -
Bachelor of Technology - Mechanical Engineering
SASTRA University
04.2001 -
HSC (12th Standard) - Biology & Maths
Maxwell Matriculation Higher Secondary School
04.2001 -
SSLC (10th Standard) -
Maxwell Matriculation Higher Secondary School
04.2001 -
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