Austin Crenshaw
Hendersonville
Summary
Offering solid foundation in technical concepts and willingness to learn and grow in professional setting. Brings ability to quickly grasp new information and utilize tools and techniques essential to industry. Ready to use and develop problem-solving and technical skills in disel technician role.
Overview
5
5
years of professional experience
Work History
Lube Technician
Express Oil Change & Tire Engineers
11.2024 - Current
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Correctional Officer
Sumner County Sheriff's Office
08.2023 - 10.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Administered drug tests to inmates.
- Completed Crisis Intervention (C.I.T.) training to effectively manage and de-escalate high-stress situations.
Correctional Officer
State of Tennessee
10.2022 - 08.2023
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Level 3 Technician
Penske Truck Leasing
05.2022 - 10.2022
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Documented findings and actions taken.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Assisted senior mechanics in complex repairs, gaining valuable hands-on experience with advanced diagnostic tools and techniques.
- Maintained a safe working environment by adhering to OSHA guidelines and company safety protocols during all repair tasks.
Shift Manager
Hardees Resturamt
03.2020 - 05.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Coordinated staff training programs to improve service quality, enhancing overall customer experience.
Education
No Degree - Diesel Repair
American Diesel Traning Centers
Columbis, OH07-2022
GED -
State of Tennessee
Gallatin, TN04-2021
Skills
- Customer service
- Problem-solving
- Vehicle inspection
- Safety compliance
- Valid Driver's license
Timeline
Lube Technician
Express Oil Change & Tire Engineers
11.2024 - Current
Correctional Officer
Sumner County Sheriff's Office
08.2023 - 10.2024
Correctional Officer
State of Tennessee
10.2022 - 08.2023
Level 3 Technician
Penske Truck Leasing
05.2022 - 10.2022
Shift Manager
Hardees Resturamt
03.2020 - 05.2022
No Degree - Diesel Repair
American Diesel Traning Centers
GED -
State of Tennessee
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