Austyn Reeves
Jackson
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
6
6
years of professional experience
Work History
Crew Member
Marco's Pizza
Jackson
10.2018 - Current
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Informed customers about daily specials in an engaging manner.
- Restocked kitchen supplies including food products and utensils.
- Checked expiration dates on all products before serving them to customers.
Shift Lead
Jason’s Deli
Jackson
05.2020 - 02.2025
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Assisted in the training of new employees.
- Trained new employees on company policies, procedures, and job duties.
- Handled cash register transactions accurately while providing excellent customer service.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Ensured compliance with health and safety regulations at all times.
- Utilized problem solving skills to resolve conflicts between customers and employees.
- Responded to customer inquiries and complaints in a professional manner.
Associate
Walmart
Murfreesboro
09.2020 - 12.2020
- Cleaned shelves, counters and tables to maintain organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Organized backroom areas to maintain a clean and organized work environment.
- Ticketed, arranged and displayed merchandise to promote sales
Education
High School Diploma -
Crockett County High School
Alamo, TN05-2020
Certificate - Medical Billing And Coding
Jackson State Community College
Jackson, TNSome College (No Degree) - Medical Social Work
Middle Tennessee State University
Murfreesboro, TNSkills
- Cash handling
- Food safety
- Customer service
- Conflict resolution
- Employee training
- Quality control
- Time management
- Inventory management
- Team collaboration
- Problem solving
- Organizational skills
- Sanitation protocols
- State regulations
- Complex Problem-solving
- Order management
- Attention to detail
- Willingness to learn
- Safety
- Stock management
- Workplace safety
- Multitasking and organization
- Integrity and honesty
Timeline
Associate
Walmart
09.2020 - 12.2020
Shift Lead
Jason’s Deli
05.2020 - 02.2025
Crew Member
Marco's Pizza
10.2018 - Current
High School Diploma -
Crockett County High School
Certificate - Medical Billing And Coding
Jackson State Community College
Some College (No Degree) - Medical Social Work
Middle Tennessee State University