Summary
Overview
Work History
Education
Skills
License
Timeline
Generic

Autumn Aaron

Louisville

Summary

HUMAN SERVICES PROFESSIONAL

Overview

9
9
years of professional experience

Work History

Case Manager

Helen Ross McNabb
Knoxville
05.2025 - Current
  • Managed client assessments to determine needs and develop treatment plans.
  • Coordinated services with community resources to support client goals.
  • Conducted regular follow-ups to monitor client progress and adjust plans.
  • Documented case notes accurately in compliance with organizational policies.
  • Provided crisis intervention and support during emergency situations.
  • Educated clients on available resources and coping strategies for challenges.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.

Property Manager

Airbnb
01.2019 - Current
  • Provided customer service support by responding promptly to inquiries or requests from tenants.
  • Investigated complaints, disturbances and violations and resolved issues.
  • Maintained accurate records of all tenant information including contact information and payment history.
  • Planned, scheduled, and coordinated general maintenance and major repair projects.

Travel Manager

Aaron Victory Ragdolls
01.2017 - Current
  • Organized complex domestic and international trips, including flights, transportation, lodging, visas, and other requirements.
  • Ensured accuracy of all travel arrangements by double checking details such as flight times, hotel reservations, and visa requirements.

Human Services Caseworker Assistant

Family Promise
10.2023 - 12.2023
  • Utilized critical thinking skills to analyze complex problems and develop appropriate interventions.
  • Provided guidance on how best to utilize available resources within the community.
  • Maintained detailed records of client information including medical history, treatment plans, and financial data.
  • Employed active listening techniques to ensure a thorough understanding of client issues and concerns.
  • Monitored case progress by conducting regular home visits or phone calls.
  • Participated in professional development activities related to caseworker practices.
  • Collaborated closely with outside agencies such as law enforcement personnel or social service providers when necessary.
  • Followed strict confidentiality rules to keep client's information secure.

Education

Bachelor's degree - Human Services

Lees-McRae College
North, SC
05-2025

Associate's degree - Social Work

Pellissippi State Community College
05-2022

Skills

  • Management
  • Client assessment
  • Communication strategies
  • Community resources
  • Case documentation
  • Conflict resolution
  • Time management
  • Treatment planning
  • Problem solving
  • Communication
  • Leadership
  • Individual counseling
  • Special needs experience
  • Crisis intervention
  • Housing assistance
  • Motivational interviewing
  • Youth mentoring

License

Driver's License, 136146572

Timeline

Case Manager

Helen Ross McNabb
05.2025 - Current

Human Services Caseworker Assistant

Family Promise
10.2023 - 12.2023

Property Manager

Airbnb
01.2019 - Current

Travel Manager

Aaron Victory Ragdolls
01.2017 - Current

Bachelor's degree - Human Services

Lees-McRae College

Associate's degree - Social Work

Pellissippi State Community College
Autumn Aaron