Autumn Bradley
Drummonds
Summary
Dental Hygienist prepared to bring comprehensive understanding of oral care and patient management to the office. Proven ability to perform thorough cleanings and educate patients on maintaining oral hygiene. Known for collaborative teamwork and adaptability to meet clinic needs, showcasing skills in periodontal therapy and patient communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Hygienist
Smileaway Family Dentistry
05.2023 - Current
- Maintained up-to-date patient records, including medical histories, blood pressure readings and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Provided prophylaxis, periodontal maintenance, and scaling and root planing procedures.
- Used Dentrix software.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Supported office administrative tasks such as answering phone calls and scheduling appointments.
- Implemented effective infection control measures by sterilizing instruments and following strict protocols for cleanliness.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Conducted oral cancer screenings during routine dental exams, resulting in early detection of potential issues.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
- Promoted a welcoming environment by maintaining a clean and organized workspace, leading to increased patient satisfaction rates.
- Provided local anesthesia and nitrous oxide.
Dental Hygienist
901 Dental
05.2022 - 05.2023
- Provided prophylaxis, periodontal maintenance, and scaling and root planing procedures.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Update health histories and periodontal charts.
- Discussed patient balances and collected payments.
- Took radiographs and intraoral images.
- Educated patients on the development and progression of periodontal disease.
- Gave oral hygiene instructions and demonstrated proper flossing/brushing techniques.
- Kept a clean and set up operatory.
- Provided local anesthesia.
- Applied Fluoride and dental sealants.
- Used Eagle Soft software.
Server
Chili's Restaurant
08.2015 - 07.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Dental Receptionist
Crossroads Family Dentistry
03.2018 - 01.2019
- Answered telephone calls to make appointments, offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Helped patients complete necessary medical forms and documentation.
- Promoted a positive work environment by fostering strong relationships with colleagues across all roles within the practice.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Bachelor of Science - Dental Hygiene
University of Tennessee Health Science Center
Memphis, TN05-2022
Associate of Science - Dental Hygiene
Dyersburg State Community College
Covington, TN05-2020
Associate of Arts - General Studies
Dyersburg State Community College
Covington, TN05-2017
Skills
- Ultrasonic instrumentation
- Local anesthesia administration
- Oral cancer screening
- Sealant application
- Patient relationship building
- Infection control
- Digital radiographs
- Patient education and oral hygiene instructions
Certification
- Licensed Dental Hygienist
- Licensed in the administration of nitrous oxide
- Licensed in the administration of local anesthesia
Timeline
Dental Hygienist
Smileaway Family Dentistry
05.2023 - Current
Dental Hygienist
901 Dental
05.2022 - 05.2023
Dental Receptionist
Crossroads Family Dentistry
03.2018 - 01.2019
Server
Chili's Restaurant
08.2015 - 07.2020
Bachelor of Science - Dental Hygiene
University of Tennessee Health Science Center
Associate of Science - Dental Hygiene
Dyersburg State Community College
Associate of Arts - General Studies
Dyersburg State Community College
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