Autumn Kondzich
Knoxville
Summary
Experienced Property Management Professional with a strong background in addressing resident needs and delivering exceptional customer service. Maintains organized and clean environments while effectively collaborating with teams to adapt to changing requirements. Builds positive customer relationships through reliability and efficiency.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
The Sterling Group
Knoxville, Tennessee
10.2025 - Current
- Assisted in tenant communication and addressed inquiries promptly.
- Responsible for monthly rent collections.
- Organized maintenance requests and coordinated with service providers effectively.
- Maintained accurate records of lease agreements and tenant documents.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
Leasing Consultant
The Sterling Group
Knoxville, TN
10.2023 - 10.2025
- Assisted prospective tenants with property tours and application processes.
- Facilitated lease signings and maintained accurate tenant documentation.
- Responded to tenant inquiries, ensuring timely resolution of concerns.
- Facilitated lease renewal process
Server/Greeter
The Chop House
Knoxville, TN
02.2023 - 03.2025
- Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
- Collaborated with kitchen staff to maintain efficient food delivery and order accuracy.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Managed dining area cleanliness and organization, enhancing overall guest experience.
Bay Host/Server
Top Golf
Knoxville, TN
07.2022 - 09.2023
- Managed guest seating and waitlist, enhancing customer flow and satisfaction.
- Coordinated with kitchen staff to ensure timely food service and order accuracy.
- Trained new team members on operational procedures and customer service standards.
- Implemented inventory management practices to streamline supply usage and reduce waste.
Cashier/Digital Order
Total Wine & More
Knoxville, TN
12.2021 - 08.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cash drawer integrity through regular audits and reconciliations.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Enhanced customer satisfaction by providing prompt, friendly service and resolving inquiries effectively.
Education
Associate of Science - Business Accounting
Pellissippi State Community College
Knoxville, TN12.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Timeline
Assistant Property Manager
The Sterling Group
10.2025 - Current
Leasing Consultant
The Sterling Group
10.2023 - 10.2025
Server/Greeter
The Chop House
02.2023 - 03.2025
Bay Host/Server
Top Golf
07.2022 - 09.2023
Cashier/Digital Order
Total Wine & More
12.2021 - 08.2022
Associate of Science - Business Accounting
Pellissippi State Community College