Autumn Mills
Franklin
Summary
Server and bartender with a track record of delivering high-quality customer service, and ensuring order accuracy. Skilled in menu knowledge and cash handling, working very well in a fast-paced environment.
Overview
2026
2026
years of professional experience
Work History
Server/Bartender
Buffalo Wild Wings
Franklin
07.2022 - Current
- Delivered high-quality customer service by promptly addressing guest inquiries and concerns.
- Executed customer order processing with efficiency, guaranteeing accuracy and compliance with menu offerings.
- Trained new team members on service procedures and company policies to enhance team performance.
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
- Assisted in cash handling procedures, ensuring accuracy in transactions and daily reports.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in training new servers.
- Effectively multitasked within fast-paced environment.
Hospitality Worker
Buffalo Wild Wings
Franklin
07.2022 - Current
- Before switching to serving and bartending, I was a trainee for takeout and expo.
- Tray dine-in food according to ticket and guest requests.
- I answered the phones to take customers' orders and repeated them back to ensure accuracy.
- Bagged food and condiments to guests requests.
- Assisted customers with menu items, answered questions, and made recommendations when asked.
Nonprofit Organization
Centennial Girls Cotillion
Franklin
08.2022 - 05.2023
- Participated in fundraising for local causes.
- Collaborated with local businesses.
Volunteer
Graceworks
Franklin
- Volunteered in the clothing department.
- Sorted and tagged clothing
Education
High School Diploma -
Centennial High School
Franklin, TN05-2023
Skills
- Customer service
- Order accuracy
- Team training
- Cash handling
- Menu knowledge
- Relationship building
- Time management
- Multitasking ability
- Upselling techniques
- Memorize alcohol drink ingredients
Timeline
Nonprofit Organization
Centennial Girls Cotillion
08.2022 - 05.2023
Server/Bartender
Buffalo Wild Wings
07.2022 - Current
Hospitality Worker
Buffalo Wild Wings
07.2022 - Current
Volunteer
Graceworks
High School Diploma -
Centennial High School