Avery Foster
Brentwood
Summary
Dynamic and dedicated professional with extensive experience in customer service at Outback Steakhouse and Smoothie King. Proven ability to enhance guest satisfaction through strong multitasking and conflict resolution skills. Adept at managing high-pressure situations while maintaining a welcoming atmosphere, ensuring seamless operations and positive customer experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Outback Steakhouse
03.2024 - Current
- Greeted and seated guests, ensuring a welcoming dining atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Collaborated with waitstaff to coordinate timely service delivery.
- Assisted in training new staff on hospitality standards and procedures.
- Handled guest inquiries and complaints with professionalism to enhance satisfaction.
- Maintained cleanliness of entrance area, contributing to overall restaurant ambiance.
- Developed knowledge of menu items to effectively communicate options to patrons.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Cashier
Smoothie King
03.2023 - 02.2024
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product selection and provided detailed menu information.
- Maintained cleanliness and organization of work area, enhancing customer experience.
- Handled cash and credit operations accurately to ensure financial integrity.
- Supported inventory management by restocking supplies and monitoring stock levels.
- Collaborated with team members to meet daily service goals and improve workflow.
- Resolved customer inquiries and concerns promptly, fostering positive relationships.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Integrated Marketing Communications
University of Mississippi
University, MSHigh School Diploma -
Brentwood High School
Brentwood, TN05.2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict resolution
- Cash handling
- Complex Problem-solving
- Assertiveness
- Personal presentation
Accomplishments
2022-2025 i was apart of Brentwood Girls Cotillion. We profit with a non profit every school year and raise money for them. Senior year i was the Treasurer of the Cotillion and raised $26,000 for the non profit we partnered with that year.
Timeline
Restaurant Hostess
Outback Steakhouse
03.2024 - Current
Cashier
Smoothie King
03.2023 - 02.2024
Integrated Marketing Communications
University of Mississippi
High School Diploma -
Brentwood High School