Avery Williams
Portland
Summary
Pest Control Inspector with proven expertise in integrated pest management and exceptional customer service at Lookout Pest Control. Recognized for exceeding sales goals and enhancing client relationships through active listening and critical thinking. Committed to leveraging advanced technology for accurate assessments and fostering team collaboration to drive productivity.
Offering strong foundation in customer service and retail operations, eager to learn and develop in supportive environment. Brings quick learning ability and effective communication skills to support team goals and customer satisfaction. Ready to use and develop organizational skills and attention to detail in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Pest Control Inspector
Lookout Pest Control
06.2025 - Current
- Provided excellent customer service by addressing client inquiries promptly and professionally.
- Participated in ongoing training opportunities, enhancing expertise in various aspects of the pest control industry.
- Enhanced team productivity by collaborating with colleagues to share knowledge, resources, and best practices.
- Streamlined inspection processes by utilizing advanced technology tools for more accurate assessments of infestation levels.
- Expanded business clientele by participating in local networking events, trade shows, and referral programs.
- Strengthened relationships with existing customers, providing ongoing support as needed for recurring services or new issues that arose.
- Provided clients with detailed reports on their properties'' pest issues, recommending appropriate solutions for long-term control.
- Exceeded sales goals regularly, up-selling additional services while maintaining a focus on meeting client needs.
Key Holder
Ace Hardware
09.2023 - 06.2025
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed store personnel by delegating tasks and supervising daily operations.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
Education
High School Diploma -
Portland High School
Portland, TNSkills
- Rodent control
- First aid training
- Chemical handling
- Integrated pest management
- Customer service
- Active listening
Timeline
Pest Control Inspector
Lookout Pest Control
06.2025 - Current
Key Holder
Ace Hardware
09.2023 - 06.2025
High School Diploma -
Portland High School
Similar Profiles
Tom P. LindquistTom P. Lindquist
Service Manager at Lookout Pest ControlService Manager at Lookout Pest Control
James Patterson IIIJames Patterson III
Pest Control Inspector at LookOut Pest ControlPest Control Inspector at LookOut Pest Control
Branson TrotmanBranson Trotman
Pest Technician at Lookout Pest ControlPest Technician at Lookout Pest Control
Friday DimuroFriday Dimuro
Customer Safety Officer / Field Training Officer at Portland Patrol / Tri-MetCustomer Safety Officer / Field Training Officer at Portland Patrol / Tri-Met
Andrew WentworthAndrew Wentworth
Volunteer Basketball Coach at Tualatin Hills Parks And Recreation DistrictVolunteer Basketball Coach at Tualatin Hills Parks And Recreation District