Aviana Coy
Nashville
Summary
Learned skill of enhancing operational efficiency and team collaboration, skilled in multitasking and customer service, I excel in environments requiring attention to detail and a tech-savvy approach. My experience includes mentoring teams, driving quality control, and tech improvements to meet and exceed objectives. Developed strong organizational and time-management skills in fast-paced environment. Demonstrated commitment to maintaining safety protocols and ensuring high-quality standards. Seeking to transition into new field where these transferable skills can drive positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tour Prep Technician
Clair Global
02.2024 - Current
- Streamlined sample processing workflow by identifying areas for improvement and implementing changes that increased overall efficiency.
- Developed strong relationships with colleagues, fostering a positive work environment that encouraged collaboration and teamwork in achieving shared goals.
- Mentored and trained new team members on lab procedures, equipment usage, and sample preparation techniques, contributing to a cohesive and knowledgeable workforce.
- Ensured quality control by properly labeling, documenting, and storing samples according to established protocols.
- Conducted thorough documentation reviews before submitting completed reports to ensure compliance with regulatory standards and client expectations for quality deliverables.
- Provided exceptional customer service when interacting with clients, addressing concerns promptly and professionally while ensuring confidentiality of sensitive information.
Manager/Driver
Marco's Pizza
08.2021 - 01.2024
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
Education
No Degree - Art & Design
Cumberland University
Lebanon, TN05-2027
Skills
- Multitasking and organization
- Works Well Under Pressure
- Customer service
- Attention to detail
- Maintenance and repairs
- Work Planning and Prioritization
- Tech-Savvy
- Electrical safety
Certification
- CPR/AED Certification
- Forklift Certified
- TN Driver's License
Timeline
Tour Prep Technician
Clair Global
02.2024 - Current
Manager/Driver
Marco's Pizza
08.2021 - 01.2024
No Degree - Art & Design
Cumberland University
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