Azeb Meskel
Smyrna
Summary
Motivated and dependable first-generation nursing student with strong customer service and teamwork experience in fast-paced environments. Proven ability to communicate clearly and professionally, with leadership experience from Starbucks and a focus on efficiency and customer satisfaction at Walmart. Bilingual in English and Amharic, with a strong commitment to compassionate service, attention to detail, and maintaining a positive, organized work environment.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
03.2023 - 05.2025
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
Online Personal Shopper
Walmart
01.2022 - 02.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Education
Antioch High School
Antioch, TN05-2022
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Fluent in English and Amharic
Timeline
Barista Trainer
Starbucks
03.2023 - 05.2025
Online Personal Shopper
Walmart
01.2022 - 02.2023
Antioch High School
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