Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Interests
Hobbies
Timeline
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B. Anandaraj

B. Anandaraj

Branch Manager
Tiruchirappalli

Summary

A dynamic and dedicated banking professional with 12 years of experience in the banking sector, currently serving as a Branch Manager at City Union Bank. Proven ability to lead teams, manage banking operations, and drive business growth through customer-focused strategies. Adept at managing risks, ensuring compliance, and improving operational efficiency. Consistently demonstrated a 10-12% annual business growth while overseeing branch functions. Strong academic background with qualifications like JAIIB, Diploma in Retail Banking, and CAIIB (in progress).

Overview

12
12
years of professional experience
2029
2029
years of post-secondary education
3
3
Languages

Work History

Branch Manager

City Union Bank
11.2022 - Current
  • Lead the branch to a consistent annual business growth rate of 10-12%
  • Manage branch operations, ensuring efficient service delivery while maintaining compliance with banking regulations
  • Oversee a team of 7 employees, fostering a collaborative work environment and driving performance
  • Spearhead customer acquisition, retention strategies, and cross-selling of banking products, boosting branch revenue
  • Regularly monitor and review financial performance, budgeting, and reporting to ensure profitability and financial health of the branch
  • Actively contribute to the development of new business opportunities, partnerships, and community engagement initiatives

Assistant Manager

City Union Bank
03.2018 - 09.2020
  • Promoted to Assistant Manager, taking on more responsibility for day-to-day banking operations and customer service
  • Assisted in managing loan portfolios, ensuring timely processing and collections
  • Monitored staff performance and provided training to ensure high levels of service and operational efficiency
  • Played a key role in business development, focusing on customer relationship management and identifying new business opportunities

Clerk

City Union Bank
04.2013 - 03.2018
  • Joined as a Clerk and contributed to day-to-day operations, customer service, and transaction processing
  • Ensured the accurate and timely handling of customer queries, account maintenance, and financial transactions
  • Demonstrated proficiency in managing daily banking operations, achieving consistently high customer satisfaction levels

Education

CAIIB -

Indian Institute of Bankers
06-2025

Diploma in Retail Banking -

Indian Institute of Banking & Finance
01.2023 - 12.2023

JAIIB -

Indian Institute of Banking & Finance
01.2022 - 12.2022

B.Com -

St. Joseph’s College
Tiruchi, India
01.2009 - 12.2009

Skills

  • Banking Operations
  • Branch Management
  • Cash Management
  • Transaction Handling
  • Team Leadership
  • Staff Supervision
  • Performance Management
  • Customer Relationship Management (CRM)
  • Client Acquisition & Retention
  • Cross-selling Banking Products
  • Risk & Compliance Management
  • Knowledge of RBI Guidelines
  • KYC/AML Compliance
  • Internal Audits
  • Financial Analysis & Reporting
  • Budgeting
  • Profitability Analysis
  • Financial Planning
  • Sales & Marketing
  • Promoting Banking Services
  • Target Achievement
  • Technological Proficiency
  • Banking Software
  • CRM Tools
  • Documentation
  • Multi-tasking
  • Decision-making
  • Friendly
  • Approachable
  • Reliable
  • Loans

Accomplishments

  • Successfully led the Madurapuri Branch to achieve 10-12% business growth annually.
  • Managed a branch portfolio exceeding 80 crores INR, with a consistent increase in deposits, loans, and customer base.
  • Improved customer satisfaction ratings through effective team leadership and process improvements.
  • Played a key role in the branch’s risk management, ensuring full compliance with all regulatory and internal control standards.

Personal Information

  • Date of Birth: 06/10/89
  • Marital Status: Married

Interests

Traveling

Sports

Cooking

Hobbies

Traveling: I love exploring new places, trying new foods, and experiencing different cultures. And I'm always looking forward to my next adventure.
Playing Cricket: I'm an ordinary cricket player and enjoy playing with friends.  I find it's a great way to stay physically active, challenge myself, and have fun.

Timeline

Diploma in Retail Banking -

Indian Institute of Banking & Finance
01.2023 - 12.2023

Branch Manager

City Union Bank
11.2022 - Current

JAIIB -

Indian Institute of Banking & Finance
01.2022 - 12.2022

Assistant Manager

City Union Bank
03.2018 - 09.2020

Clerk

City Union Bank
04.2013 - 03.2018

B.Com -

St. Joseph’s College
01.2009 - 12.2009

CAIIB -

Indian Institute of Bankers
B. AnandarajBranch Manager