BaiLee McCauley
Pikeville
Summary
I have experience as a hostess for one and a half years and currently have experience as a waitress/server for another one and half years, as well as a cashier/stock organizer for 10 months. As a hostess I have experience in managing seating to ensure workplace flow and informing co-workers of any seating changes. As a waitress I have experience in maintaining proper time management skills and cleaning/bussing tables to create a clean, customer friendly, environment. From all positions of employment, including cashier/stock organizer, I have experience in organization and operating a POS system for inputting items, checking out customers, making adjustments to orders, and handling cash/change.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Stock Organizer
Red Bird Mercantile
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and debit/credit card transactions.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases and locate items.
- Restocked and organized merchandise.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Server/Waitress
The Butter Dish LLC
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Worked with a POS system to place orders, handled cash/change, and handled signed receipts.
Education
High School Diploma -
Bledsoe County High School
Pikeville, TN05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
Certification
- OSHA 10 Certification
- STOP the BLEED Certification
- Narcan Distribution Certification
- Level 2 Industry Certification: Southwest Prep
Timeline
Cashier/Stock Organizer
Red Bird Mercantile
05.2024 - Current
Server/Waitress
The Butter Dish LLC
06.2022 - Current
High School Diploma -
Bledsoe County High School
Similar Profiles
Sam BrowningSam Browning
Owner at Red Bird Property SolutionsOwner at Red Bird Property Solutions
Ryan LoveRyan Love
Director of Business Development at Red Bird Roofing LLCDirector of Business Development at Red Bird Roofing LLC
Kayla CollettKayla Collett
Office Manager/Certified Community Health Worker at Red Bird Clinic, Inc. (Non-profit organization)Office Manager/Certified Community Health Worker at Red Bird Clinic, Inc. (Non-profit organization)