Bailey Lewis
Sevierville,Tn
Summary
Accomplished HR Coordinator and Administrative Manager at Ole Smoky Distillery, adept in HR policies compliance and conflict resolution. Streamlined onboarding, enhancing employee integration and workplace harmony. Proven track record in managing sensitive information and improving operational efficiencies, contributing to a positive and productive work environment.
Overview
12
12
years of professional experience
Work History
Human Resources Coordinator
Ole Smoky Distillery
08.2021 - Current
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted new employee onboarding and provided ongoing orientation training.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
Executive Assistant/Administrative Office Manager
Ole Smoky Distillery
08.2020 - 08.2021
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Assistant Store Manager
Ole Smoky Distillery
05.2017 - 08.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Retail Supervisor
Ole Smoky Distillery
06.2012 - 05.2017
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
Education
Gatlinburg Pittman High School
Gatlinburg, TN05.2011
Skills
New employee orientations
HR Policies Compliance
Hiring and Onboarding
Conflict Resolution
Timeline
Human Resources Coordinator
Ole Smoky Distillery
08.2021 - Current
Executive Assistant/Administrative Office Manager
Ole Smoky Distillery
08.2020 - 08.2021
Assistant Store Manager
Ole Smoky Distillery
05.2017 - 08.2020
Retail Supervisor
Ole Smoky Distillery
06.2012 - 05.2017
Gatlinburg Pittman High School