Bailey Sullivan
Millington
Summary
Customer-focused professional with extensive experience in hospitality, patient support, and fast-paced service environments. I bring 16 years of restaurant service, 8 years of nursing experience, and strong communication skills to front desk and receptionist roles. Known for creating positive first impressions, managing multiple priorities, and resolving issues with empathy and professionalism.
Overview
8
8
years of professional experience
Work History
Forklift Operator
Vantiva
Memphis
2024.09 - 2024.10
- Operated forklifts for efficient transportation of materials within warehouse environment.
- Conducted regular inspections and basic repairs to maintain equipment functionality.
- Assisted in inventory management by accurately tracking stock levels.
Retail Customer Service Associate
Joe's Wine's & Liquor
Memphis
2024.04 - 2024.09
- Guided customers in selecting wine and liquor products, enhancing their satisfaction and purchase confidence.
- Executed sales transactions using point-of-sale system, ensuring accuracy and timely service.
- Provided in-depth product knowledge to enhance customer experience and support informed purchasing decisions.
Dockworker
Amazon XL Warehouse
Byhalia
2023.06 - 2024.04
- Maintained cleanliness and organization of warehouse areas, supporting efficient operations.
- Followed safety protocols to ensure a secure working environment for all team members.
- Trained team members on equipment operation and safety practices, enhancing overall team competency.
Plastic Surgery RN
Wallace Plastic Surgery Group
Memphis
2022.04 - 2023.06
- Facilitated pre-operative and post-operative care for cosmetic procedures.
- Educated patients on recovery processes and post-surgical care instructions.
- Delivered emotional support to patients and families during surgical experiences.
Dialysis RN
Fresenius Dialysis
Memphis
2021.02 - 2022.04
- Administered dialysis treatments to patients according to established protocols.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained accurate medical records, updating patient information systems regularly.
RN Staff Nurse
Methodist Healthcare
Memphis
2018.03 - 2021.01
- Delivered direct patient care across multiple departments, ensuring patient comfort and adherence to treatment protocols.
- Administered medications and monitored patient responses, adjusting care based on observed reactions to enhance patient outcomes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, improving patient management and coordination of services.
Nurse Extern
Methodist Healthcare
Memphis
2016.10 - 2017.12
- Monitored and recorded patient vital signs, promptly reporting significant changes to nursing team for timely intervention.
- Documented patient information in electronic health records, maintaining accuracy to support effective patient care.
- Assisted nursing staff with patient care and daily living activities to ensure comfort and well-being.
Education
Bachelor of Science - Nursing
UTHSC
Memphis, TN2017-12
Associate of Science -
Southwest Tennessee Community College
Memphis, TN2015-05
Skills
- Inventory management
- Attention to detail
- Problem solving
- Documentation
- Team collaboration
- Effective communication
- Conflict resolution
- Customer service
Accomplishments
Dean's list every semester at Southwest.
Timeline
Forklift Operator
Vantiva
2024.09 - 2024.10
Retail Customer Service Associate
Joe's Wine's & Liquor
2024.04 - 2024.09
Dockworker
Amazon XL Warehouse
2023.06 - 2024.04
Plastic Surgery RN
Wallace Plastic Surgery Group
2022.04 - 2023.06
Dialysis RN
Fresenius Dialysis
2021.02 - 2022.04
RN Staff Nurse
Methodist Healthcare
2018.03 - 2021.01
Nurse Extern
Methodist Healthcare
2016.10 - 2017.12
Bachelor of Science - Nursing
UTHSC
Associate of Science -
Southwest Tennessee Community College