Bailey Sullivan
Millington
Summary
Dedicated professional with expertise and workflow optimization and Customer Service. Proven ability to manage client communications and appointment scheduling, enhancing customer care quality. Strong conflict resolution skills contribute to effective team collaboration and client satisfaction.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
Work History
Veterinary Technician
Gentle Care Animal Hospital
Bartlett
01.2025 - 04.2026
- Assisted veterinarians with examinations and procedures for various animals.
- Maintained cleanliness and organization of the treatment area and surgical room.
- Administered medications and vaccinations as directed by the veterinary team.
Warehouse Associate / Forklift Operator
Amazon, DHL, Vantiva
Memphis
08.2023 - 01.2025
- Operated various types of forklifts to streamline high-volume inventory workloads.
- Ensured accurate picking, packing, and shipment processing to meet deadlines.
- Maintained safety standards to promote a secure work environment.
Registered Nurse
Various Facilities
Memphis
10.2016 - 06.2023
- Provided patient care in plastic surgery, dialysis, and stroke and med-surg unit at Methodist Central.
- Educated patients , documented care accurately, and collaborated with multidisciplinary teams.
- Managed high-stress environment with professionalism and compassion.
Hospitality & Customer Service
Restaurants & Retail
Memphis
09.2007 - 12.2016
- Provided patient care in plastic surgery, dialysis, stroke and med-surg and other facilities.
- Educated patients, documented care accurately, and collaborated with multidisciplinary teams.
- Managed high-stress environment with professionalism and compassion.
Education
Bachelor of Science - Nursing
University of Tennessee Health Science Center
Memphis, TN 08.2015 - 12.2017
Associate of Science -
Southwest Tennessee Community College
Memphis, TN 09.2013 - 05.2015
Skills
- Forklift Operation (Certified)
- Customer Service & Client Support
- Front Desk Operations
- Multi-line Phone System
- Appointment Scheduling
- Documentation & Record Accuracy
- Conflict Resolution
- Patient Care & Education
- Inventory & Workflow Management
- POS Systems
- Team Collaboration
- Attention to Detail
Timeline
Veterinary Technician
Gentle Care Animal Hospital
01.2025 - 04.2026
Warehouse Associate / Forklift Operator
Amazon, DHL, Vantiva
08.2023 - 01.2025
Registered Nurse
Various Facilities
10.2016 - 06.2023
Bachelor of Science - Nursing
University of Tennessee Health Science Center
08.2015 - 12.2017
Associate of Science -
Southwest Tennessee Community College
09.2013 - 05.2015
Hospitality & Customer Service
Restaurants & Retail
09.2007 - 12.2016