Autosys
Balaji Govindasamy
Systems Engineer
Vellore
Summary
Dynamic Systems Engineer at Tata Consultancy Services, adept at enhancing service delivery through innovative process improvements. Expert in technical analysis and incident management, successfully designed high availability strategies that minimized downtime. Recognized for strong verbal communication and team collaboration skills, driving efficiency in IT infrastructure support.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Systems Engineer
Tata Consultancy Services
Chennai
12.2021 - 12.2024
Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
- Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
- Prudential provides financial services and products for consumers, corporations, governments, and institutions through interlinked applications on its IBM Mainframe. Core banking the central system, interfaces with many independently developed systems. applications to reduce data entry duplication and maintain data integrity. maintenance and support of some applications, with strict Service Level Agreements and penalty clauses.
Education
Master of Computer Applications - Computer Science
Vellore Institute of Technology
Vellore, India 04.2001 -
Skills
Technical analysis
Helpdesk operations
Technical support
IT infrastructure
System monitoring
Incident management
End user support
Time management
Multitasking Abilities
Adaptability and flexibility
Verbal and written communication
Team collaboration
Software
IBM Mainframe
ServiceNow
Jira
Cricket, Cinema, Travelling.
Love to organize/participate in a Cricket match even if its for a few overs. Love to go to the theatres even if the film has received negative reviews, as I prefer to judge the movie by myself. Crazy about travelling the world with my friends and family as for me its all about the people I travel with more than the Destination or the Transit.
Timeline
Systems Engineer
Tata Consultancy Services
12.2021 - 12.2024
Master of Computer Applications - Computer Science
Vellore Institute of Technology
04.2001 -
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