Balakumar V

Solutions Architect

Chennai

Summary

Senior Solution Architect with 9.5 years of experience designing enterprise-scale Telecom BSS/OSS solutions including Product Catalog, CRM, Order Management, and Billing platforms. Expertise in end-to-end architecture, stakeholder management, and API integration within cloud-based SaaS environments. Collaborates with cross-functional teams to deliver scalable telecom solutions while mentoring and driving process automation.

Overview

Certifications

years of professional experience

Work History

Software Dev Engr Sr. / E2E Solution Architect

CSG International

05.2022 - Current

Ascendon: Ascendon is a SaaS, cloud-based platform that supports operators transforming their rating and charging platform into a highly scalable and flexible, cloud-native SaaS, in turn helping them successfully deploy new services like 5G and IoT while minimizing risks and optimizing operational costs.
Contributed to end-to-end telecom solution design for product catalog (EPC), CRM channels, order management (OM), and rating & billing, enhancing overall system integration.
Designed, developed, and maintained product catalog reference data and billing process, aligning with customer requirements to support service delivery.
Contributed to designing, developing, and maintaining product catalog reference data and billing process based on customer requirements.
Prepares HLD and LLD documents by collecting client requirements
Prepares ICD documents for system integration based on client requirements and product capabilities
Implemented agile practices to achieve project timelines and deliverable excellence
Constructed numerous Postman scripts to facilitate bulk data operations, decreasing manual intervention and improving code integrity.
Created shell scripts in Unix for process improvements, streamlining operations and reducing manual intervention.

IT Analyst – E2E Telecom BSS Designer & Developer

TATA Consultancy Services Limited

01.2017 - 05.2022

IBM Info Sphere Master Data Management CE: Info Sphere Master Data Management from IBM is a collaboration server for Product Information Management tool that was predominantly used in telecom industry for its single, integrated, consistent view of products and services information inside and outside of an enterprise.
Single View: Single view from CSG international (Intec) is a most sorted billing tool that is used in telecom industry for its flexible and scalable billing and rating features
Involved in end-to-end telecom BSS solution design, including product catalog (EPC), CRM channels, order management (OM), and rating & billing
Designed and developed product catalog reference data and billing processes to align with customer requirements.
Executed design and development roles in business rules implementation and release management
Develop HLD and LLD documentation by gathering client requirements.
Prepares ICD documents to facilitate integration between systems based on client requirements and product capabilities
Contributed to the development of reference data in MDM PIM and assisted customers with bill runs and invoice production in Singleview.
Facilitated solutions for problem requests from testing releases and resolved live issues efficiently.
Implemented enhancements to the delivered solution to improve functionality.
Functioned as technical lead for reference data management and single view billing releases.
Introduced process improvements through WPC scripts in PIM, shell scripts in UNIX for Singleview, and Excel macros that automated manual tasks.
Recognized by SMEs for executing call rating price modifications.
Earned recognition from clients for providing swift solutions during urgent scenarios

Education

Bachelor of Engineering - ECE

SRR Engineering College

Chennai

04.2001 -

Skills

Technical skills: Java, J2EE, Servlet, Unix, Oracle, C, C, Excel VBA, Shell Scripting

Enterprise architecture design

Systems design

Requirements gathering

Tools: Ascendon Invision, Postman, Visual Studio Professional, AWS, Jira, IBM MDM PIM, Singleview Convergent Billing System, SQL Developer, Bugzilla, TFS, MS Office, Eclipse, Azure Dev Ops (ADO)

Accomplishments

Received ‘ILP Kudos' award in Training period in JAVA stream.
Received ‘Star of the Month' award for identifying the scope of automation and implementing it.
Received ‘On the spot' award for successful in delivering the releases without any defects.
Received ‘On the spot (Team)' award for coordinating the townhall session.

Certification

Oracle Database 11g: PL/SQL Fundamentals I (1Z0-051)

Timeline