
Results-driven professional with a proven track record at Amazon Development Center India, specializing in data annotation and catalog management. Expert in enhancing customer experience through meticulous data analysis and process improvements. Adept at optimizing product information and inventory management, ensuring accuracy and efficiency in e-commerce operations. Strong analytical and collaborative skills.
As a Science Annotation Specialist, I play a critical role in refining and improving the accuracy of AI models that predict and suggest relevant return reasons for products. My work involves evaluating and annotating return reasons suggested by AI models, providing valuable feedback to the model development process. I analyze AI-generated return reason suggestions, assess their accuracy and relevance, and provide detailed annotations that guide model refinement. This iterative process contributes to the continuous improvement of AI models, resulting in more accurate and helpful return reason suggestions for customers, streamlining the returns process, and enhancing overall customer satisfaction.
As a senior catalog specialist with expertise in product data optimization, I ensure accurate and high-quality product information for enhanced customer experience and improved search visibility. Worked closely with vendors to obtain relevant technical information about products. Performed quality control checks on incoming data to detect errors or discrepancies. Oversee the creation, updating the informations of catalogs. Conduct regular audits of catalog data to ensure accuracy. Identify and rectify discrepancies in product information. Implemented process improvements for efficient data entry into the system. Generated reports from the catalog system on a regular basis. Provided training and support to other staff members regarding catalog management processes. Identified opportunities for improvement within existing processes and procedures. Documented existing procedures related to catalog maintenance activities.
Forecasting parts needs, and ordering parts to maintain optimal inventory levels. Monitoring the current parts inventory. Pricing parts to maintain profitability. Receiving parts, including placing them into inventory, and properly labeling them. Helping customers find and purchase the correct parts. Overseeing special orders. Collaborating with service managers to ensure all parts are available for repair jobs.