BARBARA McNALLY
Niota
Summary
Dynamic and detail-oriented professional with a proven track record at Allstate Corp, excelling in customer service and problem-solving. Recognized for enhancing team collaboration and streamlining claims processes. Adept at managing legal documentation and ensuring compliance, demonstrating strong time management and a friendly, positive attitude.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
SUPPORT EXPRESS FNOL ASSOCIATE II
Allstate Corp
09.2021 - Current
- Have worked as a Customer Service Specialist II in FNOL, CSWG, MCR, ILR and currently work as a Support Express FNOL Associates II.
- Worked independently and as a team member in taking claims, reviewing claims to make sure they are on track and also worked on claims that were stuck in the FNOL process
- Assisted with running team meetings when TL out of office.
- Set up monthly roles for Huddle Board.
- Provided help to team members regarding personal metrics.
Legal Associate
JAMES R. KRAMER, ESQUIRE
10.2008 - 09.2021
- Reviewed legal documents for compliance with regulations and internal policies.
- Drafted legal correspondence with attention to detail.
- Managed discovery processes, ensuring timely collection and organization of evidence.
- Scheduling meetings, hearings, depositions and mediations.
- Data entry, transcription, assisting clients
Education
High School Diploma -
Edgewater High School
Orlando, FL05-1980
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Ability to work independently and manage multiple tasks efficiently
- Problem-solving with focus on continuous improvement
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
Timeline
SUPPORT EXPRESS FNOL ASSOCIATE II
Allstate Corp
09.2021 - Current
Legal Associate
JAMES R. KRAMER, ESQUIRE
10.2008 - 09.2021
High School Diploma -
Edgewater High School