Summary
Overview
Work History
Education
Skills
Timeline
Generic

BARBARA McNALLY

Niota

Summary

Dynamic and detail-oriented professional with a proven track record at Allstate Corp, excelling in customer service and problem-solving. Recognized for enhancing team collaboration and streamlining claims processes. Adept at managing legal documentation and ensuring compliance, demonstrating strong time management and a friendly, positive attitude.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

17
17
years of professional experience

Work History

SUPPORT EXPRESS FNOL ASSOCIATE II

Allstate Corp
09.2021 - Current
  • Have worked as a Customer Service Specialist II in FNOL, CSWG, MCR, ILR and currently work as a Support Express FNOL Associates II.
  • Worked independently and as a team member in taking claims, reviewing claims to make sure they are on track and also worked on claims that were stuck in the FNOL process
  • Assisted with running team meetings when TL out of office.
  • Set up monthly roles for Huddle Board.
  • Provided help to team members regarding personal metrics.


Legal Associate

JAMES R. KRAMER, ESQUIRE
10.2008 - 09.2021
  • Reviewed legal documents for compliance with regulations and internal policies.
  • Drafted legal correspondence with attention to detail.
  • Managed discovery processes, ensuring timely collection and organization of evidence.
  • Scheduling meetings, hearings, depositions and mediations.
  • Data entry, transcription, assisting clients

Education

High School Diploma -

Edgewater High School
Orlando, FL
05-1980

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Ability to work independently and manage multiple tasks efficiently
  • Problem-solving with focus on continuous improvement
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible

Timeline

SUPPORT EXPRESS FNOL ASSOCIATE II

Allstate Corp
09.2021 - Current

Legal Associate

JAMES R. KRAMER, ESQUIRE
10.2008 - 09.2021

High School Diploma -

Edgewater High School
BARBARA McNALLY