Barry Reid
Thompson's Station,TN
Summary
Experienced Information Technology Manager well-versed in infrastructure, security planning, and daily operations management. Forward-thinking and strategic leader with 30 years of experience in IT related roles. Recognized for cost-effective system improvements, operational streamlining, and positive leadership style.
Overview
20
20
years of professional experience
Work History
Senior Vice President and Director of Technology
Cumberland Trust & Investment
10.2011 - 06.2024
- Developed onboarding strategies to work with new hires and existing employees to maximize productivity while also training staff on best practices and protocols as new threats and technologies developed.
- Delivered exceptional customer service by helping create and implement an internal IT service ticket platform to help promote best practices and accountability within the organization.
- Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
- Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the IT organization within the company.
- Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
- Enhanced company performance by implementing new strategies and streamlining operations.
- Presented and discussed strategy and initiative progress with senior business leaders.
- Managed the full life-cycle of all endpoint devices (servers and workstations) through the use of Microsoft Azure/Entra.
- Maintained a current understanding of cyber-security issues and established standards and practices to attain the goals set forth.
- Served as primary decision-maker for internal technology spending, creating budget guidelines to reduce waste and decrease unnecessary upgrades.
- Directed technological improvements, reducing waste and business bottlenecks.
- Created succession plans to provide continuity of operations during leadership transitions.
- Complied with stringent regulatory standards for data handling.
- Implemented robust cybersecurity measures, safeguarding sensitive data and preventing security breaches.
- Negotiated contracts with external vendors for optimal pricing on essential hardware/software purchases.
- Evaluated emerging technologies for potential integration into existing infrastructure, staying ahead of industry trends and advancements.
- Streamlined IT processes through automation, enhancing productivity across the organization.
- Reduced infrastructure expenses by migrating to cloud-based solutions and consolidating systems.
- Spearheaded digital transformation projects, modernizing legacy systems for increased functionality and scalability.
- Ensured compliance with relevant industry regulations through regular audits/reviews of IT policies and procedures.
- Managed vendor relationships, ensuring timely delivery of products and services at competitive costs.
- Directed timely resolution of technical issues through efficient helpdesk management, minimizing downtime for end users.
- Managed life cycle replacement of hardware and software.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Coordinated secure system access of users to various department systems and platforms.
- Oversaw development and implementation of improvements to support network operations.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
IT Director
Caney Fork Restaurants
01.2010 - 08.2010
- Responsible for all aspects for opening new restaurants during the launch period from January 2010 - August 2010.
- Tested and repaired all physical networking components in the restaurant buildings in preparation for opening.
- Installed and maintained all point of sales servers, endpoints, and printers for all restaurants.
- Installed televisions and sound systems for all restaurants.
- Due to the flood of 2010, responsible for closing all the restaurants that had been opened, including the decommissioning of all IT and electronic devices and cataloguing and storing them for possible future use.
IT Director
Santa Fe Cattle Company
07.2008 - 11.2009
- Managed and maintained all internal systems including Active Directory, Exchange, SQL2005, and Microsoft Great Plains accounting.
- Managed and maintained all user pcs and laptops.
- Researched, planned, and implemented the Radiant Aloha Point of Sale system in all existing restaurants as well as a central control server for the Aloha system to automate updates in the restaurants.
- Coordinated with vendors on new restaurant builds for all technology needs.
- Installed Radiant Aloha Point of Sale system in all new restaurants.
- Designed and implemented WebDav server for standardized forms repository.
- Managed and maintained network firewall, switches, and wireless connectivity.
- Implemented and maintained all backup solutions for corporate office and restaurants.
- Provided end-user support and pc repair for the corporate office and 31 restaurants.
- Designed and implemented SQL Data Mining solution for restaurant sales data.
- Researched and implemented PCI-compliant wireless internet solutions in all restaurants.
- Acted as point of contact for all electronics, phone, and data vendors for corporate and all restaurants.
- Designed and maintained daily and weekly reporting solutions for restaurant sales numbers to the corporate accounting office.
Network Engineer
Advanced Network Solutions
07.2004 - 07.2008
- Managed multiple client IT infrastructures and client IT projects.
- Increased billable engagements by adding value to clients.
- Maintained and increased IT certifications.
Education
Associate of Arts - Business
Columbia State Community College
Columbia, TNBachelor of Science - Psychology
Trevecca Nazarene University
Nashville, TNSkills
- Strategic leadership
- Policies and Procedures
- Process Improvements
- Customer Support
- IT Management
- Project Management
- Technical Support
- Change Management
- Budget Planning
- Balanced Work Ethic
Timeline
Senior Vice President and Director of Technology
Cumberland Trust & Investment
10.2011 - 06.2024
IT Director
Caney Fork Restaurants
01.2010 - 08.2010
IT Director
Santa Fe Cattle Company
07.2008 - 11.2009
Network Engineer
Advanced Network Solutions
07.2004 - 07.2008
Associate of Arts - Business
Columbia State Community College
Bachelor of Science - Psychology
Trevecca Nazarene University
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