Ziling Mi
Knoxville
Summary
Undergraduate student at the University of Tennessee majoring in Supply Chain Management, expected graduation May 2026. Skilled in Excel-based data analysis and 3D scanning, with developing experience in 3D printing. Bilingual in English and Mandarin, with proven strengths in teamwork, adaptability, and customer service through campus employment and community volunteer work.
Overview
2
2
years of professional experience
Work History
Student Assistant - Language Resource Center
University of Tennessee, Knoxville
08.2024 - Current
- Assisted students and faculty with access to learning resources, including emerging technologies.
- Gained hands-on experience with 3D scanning equipment and actively learning 3D printing applications.
- Supported daily operations by organizing materials, maintaining equipment, and providing front-desk assistance.
- Enhanced problem-solving and technical skills while working in a collaborative academic environment.
Restaurant Server
Makino Sushi & Seafood Buffet
02.2024 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Concession Stand Worker
Delaware North
08.2023 - Current
- Used cash register to tender change and process cash and credit card payments.
- Ensured customer satisfaction through accurate order taking and prompt delivery of food items.
- Handled customer complaints calmly and professionally, working towards swift resolutions that maintained positive relationships with patrons.
- Adhered to health and safety regulations, maintaining proper food handling practices at all times.
Volunteer
Food4vols
06.2025 - 06.2025
- Helped prepare and package meals for the UTK Food Pantry to support students facing food insecurity.
- Assisted with organizing supplies and coordinating distribution efforts.
- Contributed to campus initiatives promoting equity and community well-being.
Volunteer
Smokey’s Closet
06.2025 - 06.2025
- Distributed clothing and food items to students and community members in need.
- Supported event operations by assisting visitors.
- Strengthened interpersonal skills by engaging with diverse populations in a service setting.
Security Guard
GardaWorld Security
08.2023 - 11.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
Bachelor of Science - Supply Chain Management
University of Tennessee
Knoxville, TN05-2026
Skills
- Excel & Data Analysis
- 3D Scanning
- 3D Printing (in progress)
- Bilingual proficiency in English and Mandarin
- Collaborative teamwork
- Strong prioritization abilities
- Customer service expertise
- Adaptable learner
Timeline
Volunteer
Food4vols
06.2025 - 06.2025
Volunteer
Smokey’s Closet
06.2025 - 06.2025
Student Assistant - Language Resource Center
University of Tennessee, Knoxville
08.2024 - Current
Restaurant Server
Makino Sushi & Seafood Buffet
02.2024 - Current
Concession Stand Worker
Delaware North
08.2023 - Current
Security Guard
GardaWorld Security
08.2023 - 11.2024
Bachelor of Science - Supply Chain Management
University of Tennessee
Similar Profiles
Rebecca KlingerRebecca Klinger
Religious Studies Teaching Assistant at University of Tennessee KnoxvilleReligious Studies Teaching Assistant at University of Tennessee Knoxville
Thomas LongThomas Long
Military Science Instructor at University of Tennessee, KnoxvilleMilitary Science Instructor at University of Tennessee, Knoxville
Hannah LawlorHannah Lawlor
VFL Films at University of Tennessee, KnoxvilleVFL Films at University of Tennessee, Knoxville
Addie WeekleyAddie Weekley
Children’s Ministry Intern at Maple Hill Church of ChristChildren’s Ministry Intern at Maple Hill Church of Christ
Jessica MormanJessica Morman
Executive Assistant at Project ProgressExecutive Assistant at Project Progress