Becky Berry
Chapel Hill
Summary
Dynamic and dedicated professional with a strong background in customer service at Starbucks. Proven ability to manage high-volume situations while maintaining attention to detail. Skilled in conflict resolution and fostering positive relationships, ensuring customer satisfaction and team success. Committed to creating engaging experiences and implementing feedback for continuous improvement.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Team Member
Starbucks, Barista
Spring Hill
12.2025 - Current
- Prepared and served a variety of coffee beverages and snacks.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained calm demeanor during high-volume periods and special events.
- Managed cash register transactions and handled customer payments accurately.
- Maintained cleanliness and organization of the coffee station and seating area.
- Followed health and safety regulations to maintain a safe working environment.
Camp Leader, Unit Leader
YMCA Daycare
Rancho San Diego
05.2022 - Current
- Administered first aid and notified emergency medical personnel.
- Managed daily operations of recreational facilities.
- Communicated effectively with co-workers, supervisors, and other staff members.
- Complied with safety rules to minimize incidents and accidents.
- Assisted in coordinating, planning and direction of daily activities for participants aged 5 to 17, working within set budget.
- Conducted daily opening and closing ceremonies to welcome and dismiss campers.
- Encouraged participation from all campers regardless of skill level.
- Developed positive relationships with parents and guardians to ensure their satisfaction with camp operations.
- Inspected equipment, buildings and sites and reported maintenance issues.
- Provided guidance and support to campers during activities.
- Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
- Documented and notified camp leaders of incidents, accidents and supply needs.
Team Member
Swig
Spring Hill
07.2025 - 11.2025
- Prepared and served beverages following company standards and recipes.
- Collaborated with team members to ensure efficient service during peak hours.
- Stocked inventory and organized supplies for easy access during busy times.
- Maintained a clean and organized work area throughout shift.
- Greeted customers upon entering the store with friendly demeanor.
- Monitored expiration dates on food items for freshness assurance.
- Collaborated with team members to achieve daily goals.
Cashier
Macy's
La Mesa
11.2021 - 05.2022
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Accepted cash and credit card payments, issued receipts and provided change.
- Making sure customers were ok with garment they were buying Making sure they customers got what they need.
- Discounted purchases by scanning and redeeming coupons.
- Kept fitting rooms clean and sanitized for customers
- Only worked in backstage and women's shoes
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints with a professional manner.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Organizing new product Macy’s / Sales Associate, Job was working actually in, backstage which is off-price version of Macy's
Sales Associate
Kohl
Rancho San Diego
08.2021 - 11.2021
- Cashier
- Organizing New product
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
High School Diploma -
Steele Canyon High School
Jamul, CA06.2021
Some College (No Degree) - Fashion Design
San Diego’s Mesa College
San Diego, CASkills
- Classroom Management
- Elementary Education
- Flexible and adaptive
- Parent-Teacher communication
- Feedback implementation
- Conflict resolution
- Positive role model and mentor
- Attention to Detail
- Meeting Deadlines
- Customer service
Certification
CPR (infant,child, adult)
First Aid (infant, child, adult)
Timeline
Team Member
Starbucks, Barista
12.2025 - Current
Team Member
Swig
07.2025 - 11.2025
Camp Leader, Unit Leader
YMCA Daycare
05.2022 - Current
Cashier
Macy's
11.2021 - 05.2022
Sales Associate
Kohl
08.2021 - 11.2021
High School Diploma -
Steele Canyon High School
Some College (No Degree) - Fashion Design
San Diego’s Mesa College