Bella Gentry
Sevierville
Summary
Motivated Food Service Professional experienced in fast-paced hospitality environments. Enhanced efficiency and customer satisfaction through adherence to food safety standards, cleanliness, and exceptional service. Communicated effectively to manage routine needs and special challenges while driving sales and executing customer experience initiatives.
Overview
2
2
years of professional experience
Work History
Activity Associate
Travel and Leisure
Sevierville
03.2026 - 06.2026
- Organized engaging activities for guests to enhance their travel experience.
- Coordinated logistics for events, ensuring smooth operations and guest satisfaction.
- Assisted in developing innovative programs tailored to diverse guest interests.
Sales Associate
TJX Companies
Pigeon Forge
12.2025 - 03.2026
- Assisted customers with product selection and inquiries at a busy retail environment.
- Maintained store appearance through organization and cleanliness of merchandise displays.
- Operated point-of-sale system for processing transactions and handling cash accurately.
Food and Beverage Attendant
Smoky Mountain Resorts
Pigeon Forge
08.2025 - 10.2025
- Served food and beverages to guests in a fast-paced environment.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Provided exceptional customer service to enhance guest experiences.
- Assisted with menu recommendations and answered guest inquiries.
- Utilized knowledge of menus, services, and promotions to assist customers and support team members.
- Coordinated with kitchen staff for timely food delivery, improving service efficiency.
- Maintained a positive attitude towards coworkers and customers at all times.
Retail Associate
Smoky Mountain Resorts
Pigeon Forge
08.2025 - 10.2025
- Assisted customers in product selection and provided exceptional service.
- Maintained organized merchandise displays to enhance store aesthetics.
- Operated point-of-sale systems for efficient transaction processing.
- Collaborated with team members to meet daily sales goals.
- Restocked shelves and ensured inventory accuracy throughout the store.
- Handled customer inquiries and resolved issues promptly and professionally.
- Implemented visual merchandising strategies to attract customer attention.
- Expedited newly received merchandise to sales floor.
- Organized merchandise displays to attract customers and promote sales.
Food Team Member
Herschend Family Entertainment
Sevierville
03.2025 - 10.2025
- Prepared and served food items to guests in a fast-paced environment.
- Followed safety and sanitation guidelines to ensure food quality standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Worked with team members to enhance guest experiences through effective communication and service.
- Responded to guest inquiries and provided friendly customer service support.
- Provided excellent customer service by greeting customers warmly and responding to inquiries promptly.
- Received and processed customer orders accurately and efficiently.
- Processed sales transactions accurately and efficiently to ensure smooth customer service.
- Managed inventory by replenishing stock regularly.
- Organized backroom storage areas according to established procedures.
- Participated in training sessions to learn new menu items and service techniques.
- Operated kitchen equipment efficiently to support food preparation tasks.
Sales Specialist
Staples
St. Pierce
01.2025 - 03.2025
- Assisted customers in product selection and provided tailored recommendations.
- Processed transactions accurately and efficiently at the cash register.
- Collaborated with team members to address customer inquiries and resolve issues.
- Educated customers about promotions, services, and loyalty programs available.
- Utilized point-of-sale systems for managing sales transactions and inventory data.
- Resolved customer complaints in a timely manner.
- Handled returns and amazon orders promptly.
Sales Associate
Cracker Barrel
Fort Pierce
05.2024 - 01.2025
- Guided customers in selecting merchandise and provided detailed product information to support informed purchasing decisions.
- Delivered seamless service for guests on the sales floor and at the tills to enhance shopping experience.
- Organized and maintained sales floor to create a welcoming environment that improved overall customer satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Ensured product freshness and quality by implementing FIFO stock rotation.
Education
High School Diploma -
Acceleration Academy
Fort Pierce, FLSkills
- Customer service
- Engagement techniques
- Customer engagement
- Activity facilitation
- Event planning
- Team collaboration
- Reliability and punctuality
- Cross-training proficiency
- Cash handling accuracy
- Inventory management
- Sales techniques
- Salesmanship
- Problem solving
- Complex problem solving
- Effective communication
- Verbal communication
- Time management
- Efficient multitasking
- Conflict resolution
- Calm demeanor
- Approachability
- Friendly and outgoing
- Strong work ethic
- Team oriented
- Critical thinking
- Data analysis
- Food safety compliance
- Cash handling
- Money handling
- Flexible schedule
- Calm demeanor
- Flexible schedule
Languages
English, Native/Bilingual
Timeline
Activity Associate
Travel and Leisure
03.2026 - 06.2026
Sales Associate
TJX Companies
12.2025 - 03.2026
Food and Beverage Attendant
Smoky Mountain Resorts
08.2025 - 10.2025
Retail Associate
Smoky Mountain Resorts
08.2025 - 10.2025
Food Team Member
Herschend Family Entertainment
03.2025 - 10.2025
Sales Specialist
Staples
01.2025 - 03.2025
Sales Associate
Cracker Barrel
05.2024 - 01.2025
High School Diploma -
Acceleration Academy