Results-oriented logistics manager with a proven track record in process improvement and team leadership. Expertise in equipment maintenance and effective communication ensures seamless operations and high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Daniels Landclearing And Excavation
Clinton
01.2022 - Current
Coordinated equipment maintenance schedules to reduce downtime and ensure operational efficiency.
Oversaw logistics for transporting heavy machinery to job sites, ensuring timely delivery and project adherence.
Managed daily operations of business, including staff, sales, inventory, accounting, to maintain seamless operations.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Identified potential risks associated with operations in order to minimize liabilities.
Coordinate with contractors to ensure projects, and maintenance were kept on schedule.
Maintenance Director/Co-Owner
Daniels Enterprises LLC
Clinton
05.2019 - 01.2022
Developed maintenance schedules to ensure equipment uptime and reliability.
Managed inventory of maintenance supplies, ensuring timely ordering of materials to support uninterrupted operations.
Conducted regular inspections of facilities to identify repair needs and safety issues.
Developed and implemented preventive maintenance programs for all equipment.
Investigated new technologies to enhance operational efficiencies in facility management.
Ensured compliance with applicable federal, state, local laws and regulations governing maintenance operations.
Maintained accurate records of maintenance activities, tracking costs and labor hours to inform budgeting and resource allocation.
Managed Projects to ensure they were completed on time and ahead of schedule.
Service Delivery Manager
Backyard Bouncers
Clinton
06.2017 - 05.2019
Coordinated service delivery schedules for inflatable rentals and events to optimize resource allocation.
Engaged with customers to address concerns and enhance satisfaction.
Trained staff on safety protocols and equipment handling procedures.
Oversaw inventory management for rental equipment and supplies.
Led team meetings to identify service improvements and tackle challenges.
Delegated work to staff, setting priorities and goals.