Benjamin Taylor
Portland
Summary
Versatile and results-driven professional with experience at Latrobe Specialty Steel, adept in machinery operation and fostering teamwork. Excelled in enhancing production quality and efficiency, demonstrating a strong work ethic and problem-solving skills. Proven track record in training employees and optimizing processes, achieving significant improvements in performance and safety compliance. With Previous experience in Customer Service in different industries and settings; and along with management experience this creates a very strong and versatile professional.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Machine Operator
Latrobe Specialty Steel
03.2023 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Collaborated with team members to optimize production processes and improve overall performance.
Lube Technician
Walmart
05.2022 - 03.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Ensured customer trust with transparent communication about necessary services and repair costs.
Shift Lead Manager
Carrols Corporation
10.2020 - 11.2022
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Set overall vision and provided team leadership.
Education
High School Diploma -
Portland High School
Portland, TN05.2022
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Basic math
- Quality assurance
- Forklift operation
- Hard Working
- Punctual
- Reliable
- Highly Trainable
- Adaptable
- Customer service
- Data Entry
- Knowledge of deescalation
- Detail oriented
- Results Driven
Certification
Serv Safe Certified
Timeline
Machine Operator
Latrobe Specialty Steel
03.2023 - Current
Lube Technician
Walmart
05.2022 - 03.2023
Shift Lead Manager
Carrols Corporation
10.2020 - 11.2022
High School Diploma -
Portland High School
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