Summary
Overview
Work History
Education
Skills
Certification
Timeline
Education and Training
Generic

Benjamin Travis

Murfreesboro

Summary

Dynamic Warehouse Worker with a proven track record in enhancing operational efficiency and customer service excellence at Amazon. Demonstrates expertise in material handling, inventory control, and quality assurance, consistently achieving high productivity levels. Strong problem-solving abilities and effective communication skills contribute to streamlined workflows and team collaboration in fast-paced settings. Committed to maintaining exceptional standards while meeting demanding warehouse goals.

Developed technical and troubleshooting skills in fast-paced environment. Proven ability to perform equipment maintenance and repairs, ensuring operational efficiency. Seeking to transition into new field, leveraging hands-on experience and problem-solving abilities.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Equipment Service Technician

Metro Nashville Government
03.2025 - 09.2025
  • Elevated the reputation of the company''s services by consistently receiving positive feedback from satisfied clients.
  • Optimized equipment performance with thorough diagnostics and precise calibration adjustments.
  • Increased team productivity by mentoring new technicians and sharing best practices for troubleshooting and repair methods.
  • Reduced downtime for clients through timely completion of repairs and proactive communication regarding equipment status.
  • Upheld safety standards within the workplace by following established guidelines and supporting team members in maintaining a safe environment.
  • Enhanced equipment reliability by performing regular maintenance checks and addressing issues promptly.
  • Delivered exceptional customer service through clear communication, timely updates, and attention to detail during on-site visits.
  • Maintained accurate service records, adhering to company standards and ensuring proper documentation for warranty claims.
  • Completed preventive maintenance routines, documentation and procedures.
  • Assisted with basic electronics and Programmable Logic Controls troubleshooting.
  • Removed worn or faulty components for replacement or repair.
  • Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
  • Analyzed malfunctioning equipment and determined type of repairs required.
  • Read and interpreted technical manuals for troubleshooting and repair purposes.
  • Evaluated heavy equipment to determine necessary repairs and maintenance requirements.
  • Maintained meticulous records of all repair work that was made to machines and equipment.
  • Replaced defective wiring systems, hydraulics, and braking systems to return machines to service.
  • Collaborated with team of technicians to complete projects and meet deadlines.

Warehouse Worker

Amazon
10.2024 - 03.2025
  • Transported goods to designated areas within the warehouse facility.
  • Followed established guidelines for picking orders accurately.
  • Inspected incoming shipments for damage or discrepancies.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Operated scanners, computers, and other equipment to track orders.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Staged and sorted multiple types of products for loading.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Used pallet jacks to move items to and from warehouse locations.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.

Crew Member

Bojangles' Famous Chicken 'n Biscuits
02.2024 - 09.2024
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Adhered to health department regulations regarding food handling procedures.
  • Maintained an organized work area to ensure efficient operations.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Restocked kitchen supplies including food products and utensils.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Checked expiration dates on all products before serving them to customers.
  • Resolved customer complaints in a professional manner.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.

Education

Certificate of Automotive Service Technology - Automotive Service Technology

Tennessee College of Applied Technology
08-2025

Skills

  • Shipping and receiving
  • Shipment unpacking
  • Cycle counting
  • Truck processing
  • Loading and unloading
  • Material safety data sheets
  • Team collaboration
  • Quality control
  • Deadline adherence
  • Pallet jack handling
  • Material handling
  • Able to lift and carry [70] lbs
  • Warehouse safety
  • Equipment operation
  • Data entry
  • Pallet jacks
  • Stacking and staging
  • Heavy lifting
  • Attention to detail
  • Inventory control
  • Assembly and production
  • Problem-solving
  • Time management
  • Mechanical troubleshooting
  • Repair procedures
  • Performance testing
  • Electrical diagnostics
  • Component replacement
  • Diagnostic tools
  • Power tools operation
  • Preventive Maintenance
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Parts replacement
  • Troubleshooting skills
  • Tire changing
  • Repair work
  • Electrical work
  • Lubrication processes
  • Parts ordering
  • Parts cleaning
  • Scheduled maintenance
  • Vehicle inspection
  • Issue diagnosis
  • Hand-eye coordination
  • Self motivation
  • Time management abilities
  • Continuous improvement

Certification

  • 609 A/C certified
  • Digital Multimeter certified
  • Automotive service Technology

Timeline

Equipment Service Technician

Metro Nashville Government
03.2025 - 09.2025

Warehouse Worker

Amazon
10.2024 - 03.2025

Crew Member

Bojangles' Famous Chicken 'n Biscuits
02.2024 - 09.2024

Certificate of Automotive Service Technology - Automotive Service Technology

Tennessee College of Applied Technology

Education and Training

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Benjamin Travis