BERENICE DAMAZO-RODRIGUEZ
Oakfield
Summary
Proactive and detail-oriented professional with a strong work ethic, demonstrated through achievements in scheduling efficiency and customer satisfaction at West Tennessee Healthcare. Skilled in computer usage and data entry, I excel in optimizing processes and resource allocation. My background also includes fiscal responsibility and improving operational systems, showcasing my ability to meet and exceed employer expectations.
Overview
11
11
years of professional experience
Work History
Scheduler
West Tennessee Healthcare
01.2022 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Assistant Coordinator
Brookdale Senior Living Facility
03.2017 - 01.2019
- Handled budget tracking and expense reporting, maintaining fiscal responsibility across all projects.
- Contributed to process improvement initiatives within the department by identifying areas for optimization and proposing solutions accordingly.
- Attended staff meetings, notified parents regarding special events and interacted with families on routine basis.
- Maintained parental sign-in and sign-out sheets.
Administrative Assistant
Farmers Insurance Agency
08.2014 - 12.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
NORTH SIDE HIGH
JACKSON TN 3830505-2014
Skills
- Computer skills
- Attention to detail
- Data entry
- Strong work ethic
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Scheduler
West Tennessee Healthcare
01.2022 - Current
Assistant Coordinator
Brookdale Senior Living Facility
03.2017 - 01.2019
Administrative Assistant
Farmers Insurance Agency
08.2014 - 12.2016
High School Diploma -
NORTH SIDE HIGH
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