Summary
Overview
Work History
Education
Skills
Websites
Certification
Professional Expertise
Timeline
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Beryl David

Beryl David

Senior Software Engineer
Chennai

Summary

A Sr. Software Engineer with over 10 years of experience in delivering high-impact programs and managing complex project portfolios in SAAS, Infra, and technologies has honed my expertise across program management, customer engagement, Product Management, People Management, and leadership. My approach is deeply data-driven and collaborative, with a track record of impactful results powered by cross-functional teamwork and business acumen. I thrive in building meaningful relationships with clients and have hands-on experience with end-to-end Data migration and revenue generation which focused on fueling company growth. Currently looking for Managerial roles like Team Manager, Program Manager, Project Manager, People Manager.

Overview

10
10
years of professional experience
5
5
Certifications

Work History

Program Manager

Agira Technologies
08.2022 - Current
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.

Data Analyst

Amazon ADS
07.2017 - 07.2022
  • Initially worked as a Data Associate at Amazon ADS, handled a team of 15-20 associates, where we add/verify the model features and parameters of different Amazon devices to optimize the NLU accuracy, and increase the Goal Success Rate (GSR) of the devices.
  • Later internally moved as Data Analyst for an Analytics team for Amazon's in-house voice actuated AI products (such as Alexa, Echo, Fire TV etc.) with the help of basic SQL and PYTHON, developed DATA VISUALIZATION reports to present to the end customers(stakeholders), about the performance and errors across different domains of all workflows, conducted Client (stakeholders and customers) calibrations & provided feedback on improving quality with error trend Analysis.

Programmer Analyst

Cognizant Technology Services
08.2015 - 06.2017
  • Worked in an American Insurance Project, CNO at Cognizant Technology Solutions where I did Basic level trouble shooting, in Active directory.
  • Later moved internally to other Production support teams for Requests handling, Ticket Monitoring, Ticket Queuing and Remote Support.

Education

Post Graduate Data Science -

Great Lakes Institute of Management
06.2021 - 05.2022

MBA - Human Resources Management

Loyola College, Pondicherry University
04.2001 -

B.E - ECE

KCG College of Technology
04.2001 -

Skills

  • Risk analysis and management

  • Team leadership

  • Program/Project management

  • Customer Success Management

  • Stakeholder communications & Leadership

  • Performance monitoring

  • Engagement and People Management

Certification

ESOL - University of Cambridge

Professional Expertise

Successful Delivery of High-Impact Programs 

  • Project Leadership: Spearheaded in identifying and established Data Migration Services Tower which as projected generated $60M ARR and $231K direct revenue for 2024.
  • Program /Portfolio Management: Managed End to End Program from ideation (Business case, presentation ) to design(HLD ,LLD ,Security controls) to Program initiation (SOW, Project charter ,Framework , kickoff, resource onboarding) to plan(WBS, tasks ,duration, dependencies, Cost Negotiations , project planner), Execution (InfoSec signoff, backup, DR), Implementation(resource allocation, load balancing ,backup ), Monitoring (risk and issue ,status update, weekly review ,standups, customer connect ,budgeting) to closure (learnings, retrospective meetings , signoff, remedial and release).


Innovation in Project & Program 

  • Management Process Improvements: Introduced project management methodologies like (Agile, 30:60:90 rule , ITIL , Pareto Analysis, PAR etc ) leading to enhanced Product usage efficiency and reduced churn.
  • Business Value Creation: Oversaw a diverse portfolio of complex projects, Led the administration of a Project dashboard in collaboration with Sales, CSM's and Data Science teams, optimizing engagements aligning results with the organization’s strategic objectives leading to reduction of churn to 21% and increase in Adoption over 34% from last year.

Leadership & People Management

  • Mentorship: Mentored future leaders within the organization, fostering talent development and leadership skills. My leadership has fostered a positive team atmosphere where members feel motivated and empowered to achieve their best by exposing their strengths eventually leading to minimal attrition.
  • High-Performance Teams: Haven taken Multi dimension role at workI have been leading the orchestra while empowering my team members to play with confidence .Increased team velocity by 45% and decreased defect rate from 70% to 54% with high sprint completion of 95%.
  • Being a Role Model :Not refraining myself only to work , but also an Active National Master athlete, and a sport enthusiasts taking opportunities to decode my skills in various sports rendering various positions on the podium. Outside my office hours, I make time for underprivileged students to unleash their full potential.

Metrics-Driven Performance

  • Improved Success Rates: Achieved measurable improvements in project success rates, including increased on-time delivery and enhanced customer satisfaction to 93.10 % from 129 projects for 2024.
  • Performance Metrics: Proven track record of successfully leading Cloud based service delivery organization toward successful re certification for compliance standards like ISO 20000 and ISO 27001 for a leading firm.
  • Developed high-impact presentation decks for leaders, coordinated Weekly Business Reviews, collaborating with business leaders ,C-suite executives and vendors to provide summarized insights and track weekly performance, fostering data-driven decision-making

Timeline

Program Manager

Agira Technologies
08.2022 - Current

Post Graduate Data Science -

Great Lakes Institute of Management
06.2021 - 05.2022

Data Analyst

Amazon ADS
07.2017 - 07.2022

Programmer Analyst

Cognizant Technology Services
08.2015 - 06.2017

MBA - Human Resources Management

Loyola College, Pondicherry University
04.2001 -

B.E - ECE

KCG College of Technology
04.2001 -
Beryl DavidSenior Software Engineer