Beth Matheney
Cookeville
Summary
Resourceful professional with experience in customs clearances and shipment coordination. Skilled in cargo management and knowledgeable about customs regulations. Expertly develops client relationships and provides tailored solutions.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Licensed Customs Broker
Averitt Express, Inc.
03.2000 - Current
- Handles classification for team of entry writers
- Developed customs programs for both Canadian and Mexican Customs for customers.
- Developed and maintained relationships with other customs brokers, freight forwarders and customers.
- Maintains customs bonds and power of attorney records .
- Monitors all Customs Security programs, CTPAT, PIP and CSA
- Assist sales team with customs solutions for customers
- Maintained up-to-date knowledge of US customs regulations and international trade laws.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
Call Center Associate, Trainer, Team Leader
Averitt Express, Inc
02.1995 - 03.2000
- Company Overview: Transportation Industry
- One of the first associates hired for the newly formed Averitt Express Call Center in 1995
- Answered customer inquiries on everything from tracking and tracing, OS&D, and rates
- Promoted to Call Center Trainer in 1997 and then to Call Center Team Leader in 1998
- Lead a team of 20 associates
- Transportation Industry
- One of the first associates hired for the newly formed Averitt Express Call Center in 1995
Education
Bachelor of Science - Business Administration/Marketing
Tennessee Technological University
Cookeville, TN01.1991
Skills
- Licensed US Customs Broker
- Excellent attention to detail
- HAZMAT Training
- Global Logistics
- AS/400 Experience
- LTL, TL and 3PL Experience
- Proficient in Microsoft Office, Excel and Word
- Complex problem solving
- Flexible Thinker
- Talented Multi-tasker
- Process Improvement
- Cross-functional teamwork
Accomplishments
Certified Customs Specialist - National customs Brokers & Forwarders Association
Certification
Licensed US Customs Broker, 23141
Affiliations
NCBFAA – National Customs Brokers and Freight Forwarders Association
Timeline
Licensed Customs Broker
Averitt Express, Inc.
03.2000 - Current
Call Center Associate, Trainer, Team Leader
Averitt Express, Inc
02.1995 - 03.2000
Bachelor of Science - Business Administration/Marketing
Tennessee Technological University
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