Betty Vandergriff
New Tazewell
Summary
I am a skilled administrative professional with several years of experience. I am very proficient with data entry, data processing, gathering accurate information, and electronic database/software use. I have also worked in a variety of environments that require a high level of professionalism that include the health and financial industry. I am local to Tazewell area and I am immediately available for an interview.
Overview
17
17
years of professional experience
Work History
Contract Clerical With TDHS
CTD Staffing
Tazewell
02.2024 - Current
- Enters applications, verifications and other required documents into various databases and filing systems
- Conducts off-line interview when
- Schedules appointment
- Welcomes on-site visitors, determines nature of business
- Ensure accuracy of all documentation
- Update and maintain spreadsheets
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Office Manager/Bookkeeper (seasonal/as needed basis)
A+ Services
New Tazewell
01.2023 - Current
- Take inbound calls from customers to answer questions related to service and appointments
- Schedule appointment for customers
- Record and maintain transactions such as purchases, invoices, expenses, and payments
- Gather customer information
- Entry data for invoicing, expenses, and payments
- Maintain an organized filing system
- Provide exceptional customer service to clients
- Utilization of Microsoft office and general office equipment
Guest Services Representative
Dolly Parton Stampede
Pigeon Forge
03.2022 - 03.2023
- Gather reservations data and enter it into the company's reservation system
- Answer questions and provide efficient resolution to customer issues
- Provide an excellent customer experience by maintaining a polite and professional demeanor
- Utilize an electronic database to verify registration of guests
- Worked from home and in office
Customer Service Representative
Radial - Elwood Staffing
Morristown
11.2021 - 03.2022
- Inbound phone calls from customers
- Gather order information
- Electronically process orders
- Review documents for accuracy
- Provide excellent customer service
- Worked from home
Office Manager
We Care Physical Therapy
Tazewell
08.2021 - 11.2021
- Multi-line phone use for inbound and outbound calls
- Gather information for new patients
- Generate patient files
- Process client information in the company's electronic database
- File Paperwork
- Create marketing for new patients
Owner/Operator
FV Services
New Tazewell
01.2016 - 09.2020
- Company Overview: Fully licensed and insured business providing a variety of services to include cleaning, indoor/outdoor painting, and countertop restoration.
- Fully licensed and insured business providing a variety of services to include cleaning, indoor/outdoor painting, and countertop restoration.
Human Resources Receptionist (Temporary Position)
England Corsair
New Tazewell
06.2016 - 10.2016
- Inbound calls answering customer questions
- Reviewed and submitted applications
- Filed paperwork maintaining an organized filing system
- Sorted daily mail
Customer Service Representative
Covington Credit
New Tazewell
01.2013 - 01.2015
- Data entry and processing applications via phone and in person
- Gathering all necessary application information from customers
- Processing payments and collecting on delinquent accounts
- Soliciting new customers
- Responsible for bank deposits
Front Desk Receptionist
Sleep Inn
Middlesboro
01.2012 - 01.2013
- Responsible for greeting customers and visitors
- Gathering reservation data and processing reservations electronically
- Inbound phone calls regarding customer questions
- Provide excellent customer service creating a positive first and last impression
Commercial Bank
Middlesboro
01.2011 - 01.2013
- Provide account services to customers by receiving deposits and loan payments
- Accurate data entry of financial information
- Customer verification
- Issuing savings withdrawals
- Recording night and mail deposits
- Answering questions in person or by telephone
Direct Care Professional
Cumberland Mountain Industries
Tazewell
01.2008 - 01.2011
- Maintaining a safe, supportive, and therapeutic environment which fosters growth and rehabilitation and facilitates the development of mutual aid/self-help skills among individuals
Education
Medical Billing and Coding -
Walters State Community College
New Tazewell, TN01.2021
Southeast Community College
Cumberland01.2005
High school diploma -
Cumberland01.2003
Skills
- Filing
- Receptionist
- Clerical
- Billing
- Scheduling
- Data Entry
- Outlook
- Organizational Skills
- Microsoft Office
- Customer Care
- Computer Skills
- Time management
- Problem solving
Candidate Description
I am a skilled administrative professional with several years of experience. I am very proficient with data entry, data processing, gathering accurate information, and electronic database/software use. I have also worked in a variety of environments that require a high level of professionalism that include the health and financial industry. I am local to Tazewell area and I am immediately available for an interview.
Timeline
Contract Clerical With TDHS
CTD Staffing
02.2024 - Current
Office Manager/Bookkeeper (seasonal/as needed basis)
A+ Services
01.2023 - Current
Guest Services Representative
Dolly Parton Stampede
03.2022 - 03.2023
Customer Service Representative
Radial - Elwood Staffing
11.2021 - 03.2022
Office Manager
We Care Physical Therapy
08.2021 - 11.2021
Human Resources Receptionist (Temporary Position)
England Corsair
06.2016 - 10.2016
Owner/Operator
FV Services
01.2016 - 09.2020
Customer Service Representative
Covington Credit
01.2013 - 01.2015
Front Desk Receptionist
Sleep Inn
01.2012 - 01.2013
Commercial Bank
01.2011 - 01.2013
Direct Care Professional
Cumberland Mountain Industries
01.2008 - 01.2011
Medical Billing and Coding -
Walters State Community College
Southeast Community College