Beulah Puckett
Ridgely
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
2026
2026
years of professional experience
Work History
Office Manager /Vet Technician
Tri-city Small Animal Clinic
2021 - Current
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Interceded between employees during arguments and diffused tense situations.
- Monitored front areas so that questions could be promptly addressed.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Managed and supervised proper sanitization protocol.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Administered routine, post-operative and daily treatments to animals under direction and supervision of veterinarian.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Collected patient biopsies and blood samples for laboratory analysis.
- Administered medications to animals in treatment and documented changes in condition.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Restrained animals to protect veterinarians from potential harm.
- Prepared, sterilized and maintained medical instruments and equipment.
- Trained and mentored other staff.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed fecal examinations, urinalysis and bloodwork.
- Educated clients on nutrition, preventive health and other animal care.
- Administered vaccinations to variety of animal species.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Maintained detailed records of animal health care and diagnostic treatments.
- Filed daily progress records, surgery logs, x-ray logs, and routine records.
- Obtained patient history from owners and performed physical examinations.
Housekeeper
Self-employeed
2018 - Current
- I have worked as a housekeeper for several individuals and families over the years and kept the homes in clean sanitized conditions.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Vacuumed rugs and carpeted areas.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Dusted picture frames and wall hangings with cloth.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed and put away kitchen dishes, utensils and glassware.
- Hang, cleaned and rehung draperies to maintain freshness.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Sorted, laundered and put away various laundry items.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Polished fixtures to achieve professional shine and appearance.
Vet Technician
Animal Care Hospital Ripley
10.2020 - 05.2021
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
- Performed dental cleanings using ultrasonic scaler.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Assisted veterinarians with radiographs and ultrasounds.
Vet Technician
Tri-City Small Animal Clinic
12.2018 - 03.2020
- Developed and facilitated community classes to provide information for pet owners while building hospital's reputation.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Designed and created client education materials and marketing materials for hospital services.
- Collected and prepared specimens for laboratory testing.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Correctional Officer
NWCX
08.2017 - 03.2018
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Booked new inmates into facility and processed inmates for release.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Interviewed inmates to obtain information and assess needs.
- Received and accounted for personal possessions and determined inmate work assignments.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Established positive working relationships and maintained boundaries with resident offenders.
- Enforced rules and regulations to maintain order among inmates.
- Interviewed inmates to obtain information and evidence.
Education
High School Diploma -
Gateway Christian Schools
Covington, TN01-2009
Skills
- Bookkeeping
- Staff hiring
- Vendor engagement
- Billing
- Customer service
- Office management
- Scheduling
- Team supervision
- Inventory control
- Supply management
- Staff management
- Employee supervision
- Employee training
- Regulatory compliance
- Facility management
- Training and coaching
- Report writing
- Scheduling and calendar management
Timeline
Vet Technician
Animal Care Hospital Ripley
10.2020 - 05.2021
Vet Technician
Tri-City Small Animal Clinic
12.2018 - 03.2020
Correctional Officer
NWCX
08.2017 - 03.2018
Office Manager /Vet Technician
Tri-city Small Animal Clinic
2021 - Current
Housekeeper
Self-employeed
2018 - Current
High School Diploma -
Gateway Christian Schools