BEVERLY BOLAND

Pay insurance RX claims for patients and locating insurance through various resources. Call dialysis clinics when I cannot locate insurance for a patient for assistance. Update insurance information as appropriate, including name changes, DOB, subscriber ID. Follow through with rejections such as prior authorizations and emailing the pharmacy techs for additional assistance. Call the insurance plans to obtain processing information.

Performed data import, scanning or manual keying processes to verify invoice accuracy. Processed over 8400 payments each week. Completed banks deposit clips daily. Reconciled cash box daily. Worked with Supervisor to handle discrepancies and implement changes.

Applied HIPPA privacy and security regulations while handling patient information. Entered patient demographics into system. Answered telephone calls from patients regarding their statements. Collected outstanding payments. Entered charges and payments on a daily basis. Helped as needed in scheduling appointments.

Called various insurance companies to verify insurance coverage for patients and to obtain benefits. Data entry of payments received. Collection calls to insurance companies for payments not received.

• Precisely completed appropriate claims paperwork, documentation and system entry.
• Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
• Accurately posted and sent out all medical claims.

• Achieved department objective by posting payments to patient accounts and balancing accounts.
• Entered numerical data into databases in a timely and accurate manner.
• Organized forms, made photocopies, filed records and prepared correspondence and reports.

• Responded appropriately to the physical, emotional and developmental needs of patients.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Provided a comforting and soothing environment.

• Oversaw inventory and office supply purchases.
• Answered telephone inquiries from congregants and the public Coordinated travel accommodations for staff Sorted, received, and distributed mail correspondence including parcel packaging, preparation, and efficient shipping.

Kept reception area clean and neat to give visitors a positive impression of the company. Scheduled appointments for patients for three orthopedic surgeons. Verified insurance information and obtained referrals for MRI's. Filing of patient charts