BHAVASRI M
Hosur
Summary
Dynamic Programmer Analyst with a proven track record at Cognizant Technology Solutions, adept in IBM MAINFRAME technologies, JCL and COBOL programming. Excelled in resolving critical customer issues, enhancing modules, and contributing to knowledge base growth. Showcased exceptional problem-solving skills and a commitment to surpassing SLA targets, demonstrating both technical proficiency and effective teamwork.
Overview
3
3
years of professional experience
Work History
Programmer Analyst
Cognizant Technology Solutions, CTS
10.2021 - Current
- Resolve Customer Tickets (L2 & L3) within the defined or prior to the SLA.
- Participate in identifying problems, perform root cause analysis, contribute knowledge base.
- Analyze, troubleshoot customer issues and solve the job failures. Enhance new modules based on customer requirement.
- OPC to monitor and fix production job abends.
- Develop, design and modify existing JCL's & Analyze and Modifying the existing COBOL programs as per requirements, VSAM files.
- Ensure incidents, Service requests, Operational change requests and enhancements are handled within the agreed targets.
- Prepare High level and Low-level design documents coding, developing, modifying COBOL DB2 programs involved in the preparation and execution of the code.
Education
Bachelor of Science - Computer Applications
MGR College of Arts And Science
HosurHigher Secondary - Computer Science
Maharishi Vidya Mandir
Hosur2017
SSLC -
Vani Vidyalaya Matric HSS
Vellore2015
Skills
- IBM MAINFRAME
- JCL
- COBOL
- DB2
- VSAM
- CICS
- SQL
PROJECT DETAILS
Project: Metlife Life Insurance
Client: USA
Domain: Banking and Insurance
Technology: Mainframe
Platform: Windows and IBM mainframe.
Project Description: MetLife is an Life insurance company. The company offers health insurance, car & two-wheeler insurance, employee compensation insurance, commercial insurance & other miscellaneous insurance products. In our project we are belongs to Global retrial marketing (GRM) In GRM we have business lines & personal lines in billing team we have different application like CBS. We will have all the billing information.
Additional Information
- Name: Bhavasri.M
- Father’s Name: Mothilal.L
- Date of Birth: 18 June 2000
- Address: C-23, Sipcot Housing Colony, Dharga, Hosur-623126.
- Language: Tamil, English
TOOLS
- SERVICENOW
- OPC
- AZURE
- CHANGEMAN
- CMOD
- SPUFI
Timeline
Programmer Analyst
Cognizant Technology Solutions, CTS
10.2021 - Current
Bachelor of Science - Computer Applications
MGR College of Arts And Science
Higher Secondary - Computer Science
Maharishi Vidya Mandir
SSLC -
Vani Vidyalaya Matric HSS
Similar Profiles
Josephine Arockiya Rani SJosephine Arockiya Rani S
Technical Lead -AWS at Cognizant Technology Solutions, CTSTechnical Lead -AWS at Cognizant Technology Solutions, CTS
Manikandan BalanManikandan Balan
Senior Technical Architect at Cognizant Technology Solutions, CTSSenior Technical Architect at Cognizant Technology Solutions, CTS
Nina HarrellNina Harrell
Senior Product Specialist - HPC-Config at Cognizant Technology Solutions, CTSSenior Product Specialist - HPC-Config at Cognizant Technology Solutions, CTS