Summary
Overview
Work History
Education
Skills
Timeline
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Billy Vankham

Shelbyville

Summary

Self-starting Operations Manager offering high-level experience in the supervision of workover and completion operations. Adept at directing the work of completion consultants and completion supervisors. Successfully introducing lean manufacturing to increase productivity and cut the costs of completion. Well organized, attentive to detail, and vigilant in achieving safety and environmental impact reduction objectives.

Overview

5
5
years of professional experience

Work History

Operations Manager

FedEx Ground
07.2022 - Current
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the dock.
  • Improving efficiency among employees.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Working knowledge of Dock Operations.
  • Managing a group of 10 or more employees.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Operations Administrator

FedEx Ground
07.2020 - 07.2022
  • OUTBOUND ADMINISTRATOR EXPERIENCE
  • Vast knowledge of Linehaul including working TMS, multiple Excel sheets, data entry, communicating with contractors and many different station/hubs.
  • Disposal of Hazardous Materials and Approving Hazardous Materials Certified.
  • Knowledge of accepting International Packages
  • Improving Station Service Audit (VSA) Percentage to 100%.
  • Create new systems to improve Outbound Admin's workload.
  • Coordinating Driver's schedule for LineHaul to better assist the Outbound Sort.
  • INBOUND ADMINISTRATOR EXPERIENCE
  • Assigning Work Area's for packages using DRO.
  • Contacting Customers for issues with packages such as, address corrections, damaged packages, and pickups.
  • Oversee issued packages through "VISION" before they arrive to our destination station.
  • Contacting Contractors and Drivers about issues with deliveries.
  • Using Business Object's to pull reports on troubled packages.

Education

Bachelor of Science - Information Technology

American InterContinental University
Schaumburg, IL
11-2026

Skills

  • Customer engagement
  • Effective communication
  • Organizational time strategies
  • Microsoft excel
  • Microsoft word
  • Leadership
  • Transportation management system
  • Daily operational planning
  • Business Objects reporting skills

Timeline

Operations Manager

FedEx Ground
07.2022 - Current

Operations Administrator

FedEx Ground
07.2020 - 07.2022

Bachelor of Science - Information Technology

American InterContinental University

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Billy Vankham