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Blaine Capley
Shelbyville,TN
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to Acadia Healthcare. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Middle Tennessee Pharmacy Services
09.2015 - Current
- Counted, measured, and compounded medications following standard procedures.
- Reviewed and verified customer information and insurance provider information.
- Restocked automated medication dispensing equipment.
- Supervised 12 pharmacy technicians and coordinated day-to-day assignments.
- Solved customer problems over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Maintained relationships with physicians.
- Answered patients' questions and troubleshot prescription issues.
- Reviewed medication orders.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles in QS1 to include current information such as medications and insurance details.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
Production Worker
Calsonic Kansei
04.2013 - 09.2015
- Organized work to meet demanding production goals.
- Resolved issues quickly to maintain productivity goals.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Assembled products according to changing daily work orders and specific customer needs.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
Education
High School Diploma -
Shelbyville Central High School
Shelbyville05.2011
Skills
- Pharmacy and customer records management
- Medication dispensing
- Maintaining records
- Staff training and development
- Updating medication history
- HIPAA
- Problem-solving skills
- Filling prescriptions precisely
- Staff development
- Pharmacy operations
- Insurance verification
- Insurance billing
- Team collaboration
Accomplishments
- Processed and filled over 300 prescriptions per day.
- Trained 10 new pharmacy technicians on pharmacy policies, procedures and best practices.
Certification
- CPhT - Certified Pharmacy Technician
Interests
Timeline
Senior Certified Pharmacy Technician
Middle Tennessee Pharmacy Services
09.2015 - Current
Production Worker
Calsonic Kansei
04.2013 - 09.2015
High School Diploma -
Shelbyville Central High School